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About the Role
The International Student Advisor (ISA) is responsible for the positive integration and transition of current international students to post-secondary student lifecycle at George Brown College. The ISA applies a holistic approach towards the development of student lifecycle framework to effectively address intersecting needs in support of student success.
Responsibilities
- Maintains a thorough knowledge of the College’s academic programs and student services, including international admission requirements and academic policies.
- Explains admission process, and interprets Immigration, Refugees and Citizenship Canada (IRCC) regulations and policies.
- Analyses the students’ immigration situation and needs.
- Identifies and applies relevant sections of the federal Immigration and Refugees Protection Act (IRPA) and Regulations (IRPR) to resolve student concerns and limit liability for the college.
- Maintains current knowledge of federal immigration regulations and policies for international students.
- Guides international students with submitting immigration applications related to the Immigration, Refugees and Citizenship Canada’s (IRCC) student program.
- Collaborates with internal stakeholders to advocate on student’s behalf.
- Identifies issues related to graduation requirements with the academic division and liaises with the Records department.
- Responds to inquiries on available college services from registered international students.
- Coordinates student cases pertaining to the needs of international students, such as immigration, withdrawals, financial, and health.
- Refers students to other resources or departments as required.
- Assists international students in making academic, personal/social, and environmental adjustments to campus and local community life.
- Communicates the full range of support services available for international students to relevant stakeholders.
- Performs other duties as assigned.
Requirements
- Three-year diploma or degree from a recognized post-secondary institution in International Relations, Education, Business Administration, or related discipline.
- Regulated Canadian Immigration Consultant (RCIC) or Regulated International Student Immigration Advisor (RISIA) license is required.
- Must meet ongoing professional development requirements and maintain good standing with the College of Immigration and Citizenship Consultants (CICC).
- Minimum three (3) years of experience in a post-secondary education system and/or international education, working collaboratively and with cross-functional teams across a broad range of student groups and with student services and with relevant academic stakeholders.
- Experience providing in-depth advising on student immigration programs.
- Experience in development and implementation of international student programs and services.
- Experience in designing, overseeing, and delivering workshops and large events is required.
- Proficiency in computer skills, including the use of databases, word processing, spreadsheets, presentation software, and social media.
- Able to travel between campuses based on operational requirements.
- Demonstrated commitment to uphold the polytechnic’s priorities on equity, diversity, inclusion and Indigenization (EDII).
Skills
- Proven interpersonal and presentation skills
- Cross-cultural sensitivity
- Excellent problem solving and decision-making skills
- Ability to manage stressful and complex time-sensitive situations with a high degree of tact, courtesy, and discretion
- Solid client service leadership and conflict resolution skills
- Excellent verbal and written communication skills in English
- Fluency in a foreign language based on the student population is an asset
- Organizational and collaboration skills
- Detail oriented
- Ability to provide student support both in-person and on virtual platforms
Location
- All Campuses
Work Type
- Hybrid
- Temporary Support
Experience Level
- Minimum three (3) years of experience
Education Level
- Three-year diploma or degree from a recognized post-secondary institution
- Regulated Canadian Immigration Consultant (RCIC) or Regulated International Student Immigration Advisor (RISIA) license
Salary/Compensations
- Payband I, starting rate $41.20 per hour
Benefits
- Competitive pension plan
- Generous holiday and vacation time
- Tuition assistance program
- Discounted rates for employees taking Continuing Education courses
About the Company
- George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto.
- Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work.
- See why we are consistently ranked as one of GTA’s top employers.
Equal Opportunity
- George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment.
- We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.
- George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).