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About the Role
We are looking for a sharp, commercially minded Research and Insights Analyst to join We Are Social and drive social intelligence for a global mass media and entertainment powerhouse. You will sit at the intersection of consumer behaviour, digital culture, and campaign strategy, turning complex datasets into clear, compelling narratives that influence creative work.
Responsibilities
- Produced and managed regular and ad-hoc reports from scratch, including data collection, manipulation, analysis, bespoke visualisations, and actionable insight recommendations.
- Take ownership of delivering small-to-medium projects.
- Linked client and social findings to historical patterns, as well as broader social, behavioural, and cultural insights, delivering a clear POV to ensure adoption and implementation.
- Ensured there’s a narrative and story to all work, selecting the most effective visualisations so clients and internal teams can easily digest the meaning behind complex data points.
- Proactively suggested new methodologies and tools to transform research into world-class social campaigns.
- Regularly presented research and insight projects internally and externally, keeping cross-functional teams closely aligned on progress, platform changes, and emerging trends.
- Supported Directors by managing multiple projects, while actively guiding more junior team members by reviewing their output, rectifying mistakes and flagging risks early.
Requirements
- Strong and solid usage of content analytics tools (i.e., Sprinklr, Emplify) and social listening platforms (i.e., TalkWalker).
- Curious about adopting new listening, analytics, and audience segmentation tools beyond standard day-to-day usage.
- Proven experience in consumer research and analytics, with an ability to identify missing data, propose workable solutions, and connect insights to broader agency and brand impact.
- Strong self-starter attitude with excellent time management skills, comfortable juggling multiple projects while taking genuine pride and accountability in final deliverables.
Skills
- Social listening
- Audience segmentation
- Search trend correlation
- Content analysis
- Data collection
- Data manipulation
- Data analysis
- Visualisation
- Insight recommendations
- Consumer research
- Analytics
Location
- Global
Work Type
- Full-time
Experience Level
- Mid-level
Benefits
- 25 days holiday
- Pension scheme
- Life assurance
- WAS Passport scheme
- Work From Anywhere schemes
About the Company
- We are the largest global socially-led creative agency, with unrivalled social media and influencer marketing expertise.
- With over 1,200 people in four continents, we deliver a global perspective to our clients in a time when social media is shaping culture.
- We're proud to be a multi award-winning agency, with Cannes Lions, One Show, Webby and Shorty Awards, to name but a few.
- Our most recent work has seen us help Amazon Music, Lucozade and Adidas deliver some of their biggest and most innovative campaigns to date.
- As well as creating for clients, we help educate the wider industry.
- Our Instagram publication The Feed tracks culture at the speed of social.
- 6,500 people registered or tuned into our events last year, and our reports garnered more than 20 million views.
Equal Opportunity
- Equity, Diversity and Inclusion runs in the water here at We Are Social. We are transparent about the changes that are needed, we are focused on making real strides, both internally and within the industry and we strive to truly be a workplace that represents, supports and advocates for ALL.
- Our Charter for Change in the UK can be found here which details our focus areas across People, Work and Culture in 2026.
- Inclusion at every level is crucial to creative innovation and success, and we want to create a workplace where everyone feels a sense of belonging.
- We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence.
- If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via recruitment@wearesocial.net