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About the Role
As a Security Officer at Glens Falls Hospital, you will be a visible and helpful presence on campus, responsible for protecting patients, staff, and visitors. Your role involves maintaining peace, assisting with various campus needs, and de-escalating tense situations to ensure a safe healing environment.
Responsibilities
- Patrol and monitor hospital buildings and grounds.
- Staff visitor check-in stations.
- Guide people through Emergency Department metal detectors.
- Respond to calls for assistance from staff.
- Escort visitors.
- Provide minor roadside assistance.
- Use communication and de-escalation skills to calm aggressive, upset, or confused individuals.
- Assist clinical staff during high-risk patient situations.
- Handle emergency codes immediately.
- Work with local police when necessary.
- Log and secure patient valuables.
- Handle confidential shift reports.
- Manage the respectful release of remains to funeral homes or coroners.
- Complete required annual New York State security training, crisis intervention (CIT) courses, and emergency drills.
Requirements
- High School Diploma or GED required.
- Security Experience preferred.
- Active New York State Security Guard Certification required.
- Valid driver's license required.
- Ability to read and interpret safety rules and policies/procedures.
- Ability to write routine reports and correspondence.
- Ability to project a professional image.
- Must be friendly, personable, and alert to customer needs.
- Ability to communicate effectively with all individuals in a friendly, positive manner, potentially in adverse situations.
- Ability to defuse possible violent situations.
- Basic math skills.
- Ability to solve practical problems and deal with a variety of variables.
- Ability to use/learn computers.
- Ability to balance multiple tasks/priorities.
- Ability to walk stairs, stand for long periods of time, and respond quickly to codes.
Skills
- Communication
- De-escalation
- Customer service
- Problem-solving
- Computer literacy
- Time management
Location
- Glens Falls
Work Type
- Full-time
- Part-time
Experience Level
- Commensurate with experience
Education Level
- High School Diploma or GED
Salary/Compensations
- $21.00 to $30.50 per hour
Benefits
- Valuable and competitive benefits offerings available to active, full-time and part-time employees who work at least 30 hours per week.
About the Company
- Our mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.
- Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George.
- Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital!
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.