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Don't guess if your resume is good enough.
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About the Role
The ADC Donor Greeter is responsible for general donation center duties, including accepting donations, providing excellent customer service, and maintaining a clean and safe work environment. This role also involves sorting, cleaning, and packaging merchandise for sale, and potentially stocking and conducting sales.
Responsibilities
- Assist customers in bringing donations inside.
- Ensure accurate donation log reporting.
- Sort donations into proper equipment for processing and transportation.
- Properly label all equipment.
- Assist in loading and unloading of merchandise and equipment onto/off trucks.
- Maintain a friendly, helpful attitude toward the customer.
- Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival.
- Address customer concerns in a courteous and respectful manner, while following retail policies.
- Maintain interior and exterior of store in a neat, clean, organized manner.
- Act as a positive member of the team by receiving and providing ideas or concerns to coworkers and management.
- Sort, test, and clean items for quality and processing.
- Ensure accurate payment collection if necessary.
- Perform other duties as assigned by supervisor.
Requirements
- Must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
- Required to work weekends and holidays.
- Ability to read and understand documents such as receipts, time cards, policy manuals.
- Ability to write routine reports.
- Ability to speak effectively and communicate clearly to other employees and customers.
- General math skills required.
- Must have open and flexible availability, and be willing to work evenings, weekends, and holidays.
Skills
- Excellent customer service
- Professional service oriented etiquette
- Communication skills
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma or GED preferred
- Previous retail experience preferred
About the Company
- Goodwill of the Finger Lakes is an Equal Opportunity Employer.
Equal Opportunity
- Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability