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About the Role
Disability Rights Texas (DRTx) is seeking an RJI Advocate Supervisor to join our new Rural Justice Initiative (RJI). This project-funded position will monitor the quality of casework provided by RJI Advocates, ensuring effective delivery of civil legal services to low-income Texans with disabilities in rural and underserved communities. The role involves direct supervision, performance management, professional development, and quality assurance for advocates across various service regions and issue areas.
Responsibilities
- Provide supervision, mentoring, training, support, and case handling direction to RJI advocates.
- Coordinate with RJI attorneys on advocate assignments and casework needs.
- Monitor RJI advocate workloads across regions and issue areas.
- Identify service gaps and recommend reassignment or additional support.
- Participate in RJI team meetings to address casework coordination and barriers to service.
- Monitor advocate contributions to RJI deliverables and case progression.
- Implement organizational client services policies and procedures.
- Master technical information of applicable program areas, statutes, and policies.
- Develop initial and ongoing case strategy within attorney-defined parameters.
- Develop and maintain a caseload balanced with supervisory duties.
- Collaborate on developing materials for Education and Training programs.
- Present information on services and legal rights issues to the public.
- Travel as needed to provide case services and advocate supervision.
- Prioritize tasks and multi-task responsibilities efficiently.
- Establish personal credibility and act as an effective partner and advisor.
- Evaluate and analyze team operations, resources, and technology for improvement.
- Communicate effectively with employees, clients, and the public.
- Maintain thorough and complete records.
- Maintain strict confidentiality of sensitive information.
- Support budgetary processes and ensure efficient use of resources.
- Develop and maintain collaborative relationships with internal and external stakeholders.
- Apply organizational vision and values in all work interactions.
- Perform other job-related duties as assigned.
Requirements
- Bachelor’s degree required, preferably in Social Work, Education, Psychology, Rehabilitation Counseling, Disability Studies, Social Service, or a related field.
- Minimum of five (5) years of relevant legal experience.
- Minimum of four (4) years' experience working with persons with disabilities.
- Minimum of two (2) years’ experience in case management at a legal services organization.
- Demonstrated ability to lead, mentor, and train others.
- Ability to work within a collaborative team to implement community lawyering.
- Ability to create collaboration among stakeholders and other disability groups.
- Ability to manage multiple priorities, substantial travel, client responsibilities, and project deadlines.
- Strong and effective writing, verbal, and negotiating communication skills.
- Experience in public speaking and developing effective presentations.
- Excellent interpersonal, relationship-building, and collaboration skills.
- Proven ability to supervise, lead, manage, mentor, and train others.
- Demonstrated functional knowledge of complex state and federal laws and regulations.
- Knowledge of disability rights laws, programs, initiatives, and issues affecting people with disabilities.
- Ability to take direction and independently follow through on instructions.
- Excellent detail-orientation, follow-up skills, and organizational skills.
- Ability to multi-task and work under challenging conditions while meeting deadlines.
- Knowledge and skills to appropriately implement case strategies.
- Demonstrated ability to manage individual and team workloads for timely service delivery.
- Ability to work well in a team environment.
- Strong working knowledge of Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
- Enthusiastic to perform as a hands-on leader.
- Ability and willingness to travel regularly throughout rural Texas.
- Ability to attend in-person clinics, outreach events, client meetings, and community activities.
- Ability to work collaboratively with attorneys and staff from partner organizations.
- Ability to work effectively with individuals from diverse backgrounds.
- Commitment to providing high-quality legal services to low-income Texans with disabilities.
Skills
- Leadership
- Mentoring
- Training
- Case Management
- Community Lawyering
- Collaboration
- Priority Management
- Negotiation
- Public Speaking
- Presentation Development
- Interpersonal Skills
- Relationship Building
- Supervision
- Legal Research
- Case Strategy Development
- Record Keeping
- Confidentiality
- Budgetary Support
- Stakeholder Relations
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Location
- Rural Texas
Work Type
- Full-time
- Travel required
Experience Level
- 5+ years legal experience
- 4+ years experience with persons with disabilities
- 2+ years case management experience
Education Level
- Bachelor's degree
About the Company
- Disability Rights Texas (DRTx) is dedicated to expanding access to civil legal services for low-income Texans.
- The Rural Justice Initiative (RJI) is a collaborative effort to serve designated rural communities and legal-desert counties.