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About the Role
The Clinical Informatics Specialist bridges direct clinical practice and health information technology to lead the implementation, optimization, and ongoing support of the organization's electronic health record (EHR) system. This role ensures that system workflows reflect real clinical practice, meet New York State regulatory requirements, and support accurate documentation, billing, and quality reporting.
Responsibilities
- Lead the transition from the behavioral health EHR MyAvatar to Cantata Arize
- Implement, configure, and optimize Cantata Arize for use across the agency
- Translate clinical, state, and regulatory rules into system configurations for treatment plans, assessments, and e-prescribing
- Serve as the main bridge between clinical teams, IT departments, and software vendors for system rollouts and upgrades
- Maintain system workflows that comply with New York State OMH and OASAS licensing standards
- Support Certified Community Behavioral Health Clinic and MAT or OTP dispensing requirements
- Partner with staff to design efficient workflows that minimize documentation burdens
- Train clinical and administrative staff on software use, documentation rules, and workflow updates
- Provide end-user troubleshooting, technical support, and vendor issue escalation
- Build and validate data reports required for state submissions, internal quality improvement, and audit readiness
Requirements
- Master of Social Work (MSW) or Master of Mental Health counselor (MHC) required
- LCSW, LMHC, LCSW-R, or licensed Psychologist preferred
- Minimum of 2 to 3 years of experience implementing or administering behavioral health EHR platforms
- Preference for candidates with experience with Cantata Arize
- Working knowledge of New York State OMH Article 31 and OASAS Article 32 outpatient, OTP regulations and OASAS residential
- Familiarity with Certified Community Behavioral Health Clinic certification requirements and associated quality measures
- Understanding of methadone and MAT dispensing operations along with applicable DEA and OASAS controlled substance regulations
- Ability to translate regulatory and clinical requirements into system configuration and workflow design
- Experience with data reporting and quality measure tracking for internal audits and state submissions
- Strong communication, training, and interpersonal skills
- Critical thinking and problem-solving abilities
- Adaptability and patience when guiding staff through software changes
- Effective time management skills
Skills
- Cantata Arize
- Netsmart Avatar
- CareLogic
- AWARDS
- Credible
- New York State OMH Article 31
- OASAS Article 32
- Certified Community Behavioral Health Clinic
- Methadone and MAT dispensing operations
- DEA and OASAS controlled substance regulations
- Data reporting
- Quality measure tracking
- Communication
- Training
- Interpersonal skills
- Critical thinking
- Problem-solving
- Adaptability
- Patience
- Time management
Location
- Briarwood, Queens
- Hudson Valley
Work Type
- Full-time
- Exempt
- Hybrid
Experience Level
- 2 to 3 years
Education Level
- Master of Social Work (MSW)
- Master of Mental Health counselor (MHC)
- LCSW
- LMHC
- LCSW-R
- Licensed Psychologist
Salary/Compensations
- $X-$X
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 25 days of paid time off
- Retirement account with an employer match
- Tuition reimbursement
About the Company
- Samaritan Daytop Village provides life-changing services in mental health, addiction recovery, housing, and more to help individuals and families across New York rebuild their lives.
- We serve over 33,000 clients annually at more than 60 locations throughout the five boroughs, as well as Suffolk, Rockland, Sullivan, Westchester, and Ulster Counties.