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About the Role

DXC Technology is seeking an experienced Senior Transition + Transformation Lead to play a pivotal role in a high-profile, large-scale transformation programme within UK policing. The role will be at the forefront of delivering a new enterprise operating model integrating HR, Finance and Commercial services, underpinned by a future-state Business Process Outsourcing (BPO) service model, Oracle Fusion enterprise solutions, and best-of-breed SaaS products.

Responsibilities

Lead End-to-End Transition & Transformation, owning the full lifecycle from mobilisation through to steady-state service delivery.
Establish and lead a Transition Programme Office (TPO) and integrated governance framework.
Ensure successful transition into a BPO operating model, including service acceptance, stabilisation and early-life support.
Bring structure, pace and clear accountability across the programme lifecycle.
Shape the Target Operating Model, leading the design and implementation of a new business services operating model.
Align technology, processes and organisational design across HR, Payroll, Recruitment, workforce planning and rostering.
Drive process standardisation, automation and efficiency at scale.
Ensure the future operating model delivers sustainable business and service outcomes.
Work at the Heart of a Complex Delivery Ecosystem, orchestrating a multi-partner delivery model.
Ensure seamless integration across delivery partners to achieve a cohesive end-to-end solution.
Manage complex dependencies across technology, business process and operational delivery.
Partner with Senior Client Leadership, acting as a trusted advisor to senior client stakeholders.
Contribute to solution design decisions, operating model strategy, and commercial and delivery trade-offs.
Provide clear, evidence-based insight and constructive challenge.
Build credibility and confidence across a complex stakeholder environment.
Drive Commercial & Service Outcomes, holding accountability for programme delivery performance, financial outcomes and cost control.
Support the long-term viability of the service.
Enable the transition to a scalable and efficient BPO service model.
Balance transformation objectives with commercial and operational priorities.
Ensure Delivery Confidence, proactively managing delivery risk across technology implementation, business change and adoption, and multi-supplier dependencies.
Provide clear executive-level reporting and assurance throughout the programme lifecycle.
Maintain visibility of critical risks, dependencies and delivery priorities.
Ensure stakeholders have confidence in programme progress and outcomes.

Requirements

Proven track record leading large-scale enterprise transition and transformation programmes.
Strong experience delivering Oracle or ERP-enabled transformation.
Experience of complex HR, workforce and/or shared services transformation.
Demonstrable success within multi-supplier transition environments.
Strong understanding of outsourcing and BPO delivery models.
Experience working with senior client and programme stakeholders.
Ability to bring together technology, business process and operational transformation within complex programmes.
Strong programme governance, risk management and stakeholder management capabilities.
Experience within UK Public Sector, Policing or Justice environments (Highly Desirable).
Experience working within secure UK Government environments (Highly Desirable).
Understanding of UK Government security and vetting requirements (Highly Desirable).
Strong understanding of service cost structures and commercial drivers (Highly Desirable).
Experience integrating enterprise platforms with SaaS ecosystems (Highly Desirable).
Experience working across complex client, supplier and technology partner environments (Highly Desirable).
Eligible to meet UK Government and contractual personnel security requirements, including applicable residency requirements.
Right to work in the United Kingdom.
Operate credibly with highly experienced client stakeholders.
Bring clarity and structure to complex transformation challenges.
Combine technology delivery expertise with strong business process insight.
Provide independent thinking, constructive challenge and credible advice.
Lead confidently across technology, operations and commercial domains.
Build alignment across multiple partners, suppliers and stakeholder groups.
Remain focused on outcomes while navigating a highly complex delivery environment.

Skills

Transition and Transformation
Oracle Fusion
SaaS
BPO
HR Transformation
Workforce Transformation
Shared Services
Programme Governance
Risk Management
Stakeholder Management
Service Delivery
Business Process Outsourcing
Enterprise Solutions
Technology Deployment
Business Process Transformation
Operating Model Design
Process Standardisation
Automation
Commercial Management
Solution Design

Location

Work Type

Hybrid

Experience Level

Senior
Experienced

About the Company

DXC Technology helps global companies run their mission-critical systems and operations while modernising IT, optimising data architectures and delivering secure, scalable technology solutions.
We work with organisations across the private and public sectors to solve complex challenges, transform the way they operate and make technology work better for their people and customers.
At DXC, you’ll have the opportunity to work on large-scale, meaningful transformation programmes, collaborating with experienced teams, clients and technology partners to deliver change that makes a real difference.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Equal Opportunity

We’re committed to fostering an inclusive environment where everyone can thrive.