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About the Role
We are looking for knowledgeable, empathetic, and dedicated rehabilitation professionals to manage complex disability cases proactively, aiming for functional improvement and the earliest possible return to employability. You will collaborate with claimants, employers, physicians, and treatment providers to achieve these goals.
Responsibilities
- Live our values of Customer View; Integrity; Partnership; and Communities
- Operate with a customer focused mind-set
- Assess the potential for rehabilitation services to impact the duration of disability of complex claims through file review and interviews
- Develop realistic, cost-effective rehabilitation/ return to work plans
- Oversee counseling and/or referral services as necessary regarding identified needs of claimants
- Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements
- Maintain proactive follow up with all stakeholders, including policyholders and treatment providers
- Prepare written reports detailing findings and recommendations
- Track rehabilitation activities and document case files electronically
Requirements
- A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred
- 5 years of experience in insurance rehabilitation or the field of rehabilitation preferred
- Excellent communication and interpersonal skills
- Excellent organization skills, with experience working in a fast-paced environment, requiring regular re-prioritization and critical analysis/ assessment skills
- Mental Health experience an asset
- Ability to accommodate a home-based office
- Valid driver’s license and vehicle are necessary due to travel requirements
- Reliability Status Security Clearance
Skills
- Case management
- Rehabilitation
- Communication
- Interpersonal skills
- Organization skills
- Critical analysis
- Assessment skills
- Mental Health experience
Location
- Toronto, ON
Work Type
- Permanent
- Full Time
- Home-based office with travel
Experience Level
- 5 years of experience in insurance rehabilitation or the field of rehabilitation preferred
Education Level
- University degree in a discipline related to rehabilitation
Salary/Compensations
- $59,800 - $99,700 annually
Benefits
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit.
- Time Off: Regular vacation and personal days, volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts.
- Emphasis on Community: Workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
About the Company
- We are united by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
- Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
- We’re looking for people who live our values everyday: we step up, do the right thing, and deliver – for our customers, communities and each other.
Equal Opportunity
- We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.