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About the Role
Meta is seeking an experienced U.S. Immigration Program Manager to lead the operating model and program direction for U.S. employment-based immigration. This role requires subject-matter expertise in case filings and compliance, ensuring quality, accuracy, and timeliness at scale. The individual will partner with various teams to address complex immigration challenges, maintain regulatory compliance, and enhance case management operations. This is a senior individual contributor role with significant autonomy.
Responsibilities
- Own the design, maintenance, and continuous improvement of Meta's U.S. immigration operating model and compliance framework, including decision rights and controls for right-to-work verification, government reporting, audit readiness, and regulatory change management, in partnership with Legal, HR, and outside counsel.
- Serve as a senior subject-matter expert on U.S. employment-based nonimmigrant and immigrant filings (e.g., H-1B, L-1, O-1, TN, PERM, EB-1/NIW/EB-2/EB-3, adjustment of status, and consular processing), partnering with Legal and outside counsel on case strategy, filing requirements, and adjudication trends.
- Own program-level oversight of complex, high-profile, and time-sensitive immigration filings, personally leading selected escalations while scaling case preparation and execution through operational teams and outside counsel.
- Develop and maintain standardized filing playbooks, templates, checklists, and quality-control protocols that enable consistent, high-quality case preparation at scale.
- Monitor U.S. regulatory developments and proactively translate new requirements into updated policies, processes, and operational guidance with Legal and outside counsel; coordinate with regional immigration leads where cases have cross-border dependencies.
- Drive technology and process innovation in case management workflows: identifying opportunities for automation, AI-assisted checks with human review, and system enhancements to reduce cycle times and improve accuracy.
- Act as an escalation point for complex filing scenarios, RFEs (Requests for Evidence), denials, and novel immigration questions, partnering with Legal and outside counsel on resolution paths and addressing systemic causes through process improvements.
- Establish and enforce quality standards and SLAs for external immigration counsel and service providers, reviewing work product and driving accountability for filing accuracy and timeliness.
- Partner cross-functionally with Legal, People Partners, Recruiting, and Finance to align U.S. immigration operations with workforce planning and talent strategy, resolve competing priorities, and clarify handoffs, with the PERM recruitment team owning recruitment execution and this role owning overall immigration case progression.
- Develop compliance dashboards, reporting mechanisms, and audit processes that provide visibility into filing volumes, cycle times, compliance health, and risk exposure, and use these measures to prioritize improvements and hold teams and vendors accountable.
- Set and drive a multi-quarter roadmap for the U.S. immigration program, identifying high-impact problems, making the case for investment, and sequencing initiatives against business priorities, risk, and delivery capacity with minimal management oversight.
Requirements
- 12+ years of progressive experience in U.S. employment-based immigration with responsibility for case filings, compliance program design, and immigration operations, including end-to-end ownership of complex programs at scale.
- Bachelor's degree in a directly related field, or equivalent practical experience.
- Deep subject-matter expertise across U.S. employment-based nonimmigrant visa categories and permanent residence pathways, including PERM, immigrant petitions, adjustment of status, and consular processing.
- Demonstrated experience designing and operating U.S. immigration compliance frameworks, setting program direction, and establishing decision rights and controls across teams and external providers.
- Proven ability to oversee high-volume, complex filing portfolios through operational teams and outside counsel while maintaining high accuracy and compliance standards.
- Track record of developing scalable processes, playbooks, and quality frameworks that deliver measurable improvements across multiple teams.
- Experience managing relationships with external law firms and immigration vendors, including setting quality expectations and enforcing SLAs.
- Demonstrated ability to influence senior stakeholders (Legal, HR, Recruiting, Finance), resolve competing priorities, and drive decisions in ambiguous situations without direct authority.
- Experience leveraging AI or automation tools to drive efficiency in compliance monitoring and case processing workflows.
Skills
- U.S. employment-based immigration
- Case filings
- Compliance program design
- Immigration operations
- PERM
- Immigrant petitions
- Adjustment of status
- Consular processing
- AI tools
- Automation tools
- Prompt/context engineering
- Agent orchestration
- Responsible, ethical AI practices
- Risk assessment
- Bias mitigation
- Quality and accuracy reviews
- Cross-border cases
- Immigration case management platforms
- HR technology systems
- Workforce restructuring
- M&A integration
- New market entry
Location
- U.S.
Work Type
- Full-time
Experience Level
- Senior
- 12+ years
Education Level
- Bachelor's degree
Salary/Compensations
- $136,000/year to $197,000/year
Benefits
- bonus
- equity
- benefits
About the Company
- Meta is a global technology company.