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About the Role

The Managed Print Services (MPS) Pursuit Engagement Lead (EL) is a strategic sales and pursuit professional responsible for leading complex managed print services opportunities from qualification through contract signature and post-signature handover. This role acts as the bridge between Sales, Solution Architecture, Legal, Finance, Delivery, Customer Success, and Executive Leadership to deliver customer-focused solutions that create value for both HP and the customer.

Responsibilities

Lead the end-to-end MPS pursuit lifecycle from qualification through contract signature and handover.
Develop and execute win strategies for competitive pursuits, renewals, amendments, and RFPs.
Drive pursuit governance activities including OA SOAR and BA SOAR compliance.
Build and maintain pursuit plans, milestones, risk registers, and customer action plans.
Facilitate executive reviews and approval processes.
Conduct win/loss analysis and continuous improvement activities.
Serve as the primary customer-facing pursuit lead during the sales cycle.
Lead customer discovery, workshops, presentations, negotiations, and executive briefings.
Build trusted relationships with procurement, sourcing, finance, operations, IT, and executive stakeholders.
Guide customers through solution development and contractual discussions.
Communicate HP value propositions and business outcomes effectively.
Own opportunity financial governance and commercial strategy.
Coordinate development of pricing models and business cases.
Partner with sales teams to maximize profitability while maintaining competitiveness.
Analyze financial impacts, risks, assumptions, and margin considerations.
Ensure all pricing approvals and governance requirements are met prior to submission and signature.
Partner closely with Solution Architects to create innovative customer solutions.
Ensure solutions align with customer requirements, operational capabilities, service design, and profitability objectives.
Validate scope, assumptions, service levels, deliverables, and contractual commitments.
Support development of Statements of Work (SOW), GSOWs, amendments, and customer deliverables.
Lead contract negotiations with customers and internal stakeholders.
Manage MSA, SOW, amendment, and legal document development.
Coordinate review and resolution of customer redlines.
Partner with Legal, Finance, Sales, Delivery, and Risk functions to drive timely approvals.
Assess and mitigate contractual, operational, security, compliance, and financial risks.
Maintain accurate pursuit documentation and system hygiene.
Ensure required documents are uploaded and maintained in OMS and other approved systems.
Prepare and deliver comprehensive handover packages to Delivery and Customer Success teams.
Facilitate smooth transition from sales to implementation and service delivery.
Drive adoption of HP pursuit best practices, tools, and methodologies.

Requirements

Bachelor's degree in Business, Finance, Technology, Engineering, Marketing, or a related discipline, or equivalent professional experience.
5+ years of experience in sales, pursuit management, bid management, solution selling, managed services, outsourcing, or related professional services environments.
Experience leading complex commercial opportunities and customer negotiations.
Experience managing multi-disciplinary teams in customer-facing situations.
Experience working with large enterprise or public sector customers preferred.

Skills

Managed Print Services (MPS)
Managed Services
Enterprise Technology Solutions
Contract Negotiation
Proposal Management
RFP / RFQ Response Management
Financial Modeling and Pricing
Executive Presentations
Procurement and Sourcing Engagements
Service Delivery or Customer Success Collaboration
Commercial Acumen
Financial analysis
Pricing strategy
Profitability management
Business case development
Pursuit Leadership
Opportunity planning
Program management
Executive communication
Stakeholder management
Customer-Facing Skills
Executive presence
Consultative selling
Presentation skills
Negotiation and influence
Contract Management
Risk assessment
Contract interpretation
Legal coordination
Governance compliance
Operational Excellence
Detail orientation
Process discipline
Documentation management
Handover management

Location

United States of America

Work Type

Full time
25% Travel

Experience Level

5+ years of experience

Education Level

Bachelor's degree

Salary/Compensations

131,500.00 - 193,950.00 USD annually

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies
4-12 weeks fully paid parental leave based on tenure
13 paid holidays
Additional flexible paid vacation and sick leave

About the Company

As an MPS Pursuit Engagement Lead, you will work on some of HP's largest and most strategic managed print opportunities. You will collaborate with global experts, guide customers through digital workplace transformation, influence multimillion-dollar business decisions, and play a critical role in HP's continued leadership in Managed Print Services.

Equal Opportunity

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"