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About the Role
We are seeking an enthusiastic and ambitious Account Executive with prior Medical Communications and/or Medical Education agency experience to join our growing team. This role offers the chance to build upon your existing skills, manage diverse client accounts and projects, and enhance your project management, client relationship, and commercial abilities. You will collaborate with colleagues across various disciplines, take on increased project responsibility, and have ample opportunities for learning, contributing ideas, and career advancement.
Responsibilities
- Coordinate a variety of Medical Communications and Medical Education projects from brief through to completion.
- Develop and manage timelines, project documentation, and status updates.
- Work closely with internal teams and external partners to ensure smooth project progression.
- Help anticipate risks, solve problems, and ensure work is delivered to a high standard, on time, and within budget.
- Build strong day-to-day relationships with clients and become a trusted point of contact on assigned projects.
- Participate in client meetings, confidently communicate project progress, and ensure actions are followed through.
- Develop your understanding of clients, therapy areas, and the wider pharmaceutical environment.
- Bring ideas and solutions to the team that respond to client needs and opportunities.
- Support the development of project budgets and proposals.
- Monitor project time, costs, and financial performance.
- Support forecasting, invoicing, and project reconciliations.
- Develop your commercial understanding and contribute to the growth of client relationships.
- Support the planning and delivery of virtual and face-to-face client programmes and meetings.
- Coordinate effectively with internal specialists, clients, and external suppliers.
- Attend client meetings and events, including occasional domestic and international travel where required.
Requirements
- Previous Account Executive, Associate Account Executive, or equivalent experience specifically within a Medical Communications and/or Medical Education agency.
- Experience supporting the successful delivery of Medical Communications or Medical Education projects.
- Strong organizational and project management skills, with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Experience of working directly with clients and collaborating with internal teams.
- Strong attention to detail and a proactive approach to problem-solving.
- An interest in developing your financial and commercial understanding alongside your client services skills.
- A collaborative approach and a genuine desire to learn and develop.
- Experience of managing live meetings or events (Desirable).
- Knowledge of the pharmaceutical industry (Desirable).
Skills
- Project management
- Client relationship management
- Commercial skills
- Financial management
- Communication skills
- Organizational skills
- Problem-solving
- Attention to detail
Location
- London
- Chester
- Manchester
Work Type
- Hybrid
- Full-time
- Permanent
Experience Level
- Account Executive
- Associate Account Executive
Education Level
- Relevant degree or equivalent qualification (Desirable)
About the Company
- Springer Nature is a leading global publisher of research, known for its extensive journals and books and its pioneering role in open research.
- The company provides technology-enabled products, platforms, and services to researchers, health professionals, and educators.
- Springer Health+ is a global medical communications and education provider within Springer Nature, partnering with pharmaceutical companies and healthcare experts.
- Springer Health+ focuses on creating communications and educational programs to advance medical knowledge and improve healthcare.
- The company values diversity and is committed to fostering an inclusive workplace where colleagues can thrive.
Equal Opportunity
- At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive.
- We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.
- Springer Nature was awarded Diversity Team of the Year.
- If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.