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About the Role
The Retail Manager supervises one or more Sales Departments, overseeing merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service activities.
Responsibilities
- Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
- Meets or exceeds all financial plans set by the Company.
- Executes all Sales plans as directed by the Company.
- Opens and closes the Store.
- Obtains “Manager on Duty” responsibilities.
- Maintains planograms as set by the Corporate Office.
- Staffs the Departments with “service” oriented associates; participates in interviewing and selection, coordinates training, prepares/approves performance appraisals, recommends merit/promotional increases, prepares weekly work schedules, coaches, and motivates associates.
- Resolves customer and associate issues.
- Carries out Supervisory responsibilities in accordance with the Company’s policies and applicable laws.
- Provides a legendary experience for every customer by assisting customers in making buying decisions, identifying and evaluating customer needs, making product recommendations, and promoting programs including CLUB Membership, VOC and In-Store Pick-up.
Requirements
- Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a variety of financial, legal, and technical information.
- Ability to read and analyze certain reports.
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
- Ability to conduct meetings and presentations to groups.
- Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
- Demonstrated strong interpersonal skills.
- Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.
- Demonstrated use of Team concept of Management.
- Performs duties within scope of general company policies, procedures, and objectives.
- Analyzes problems and performs needs assessments.
- Uses judgment in adapting broad guidelines to achieve desired results.
- Regular exercise of independent judgment within accepted practices.
- Makes recommendations that affect policies, procedures, and practices.
- Regularly performs computer work, walks, and stands.
- Occasionally sits and lifts up to 50 lbs.
- Occasionally ascends or descends ladders, stairs, step stools, etc.
- Occasionally operates machinery and/or power tools.
- Occasionally operates motor vehicles or heavy equipment.
- Occasionally works in low or high temperatures.
- Occasionally works in outdoor elements such as precipitation and wind.
- Occasionally works in noisy environments.
- Occasionally works in hazardous conditions.
Skills
- Customer service
- Sales management
- Inventory control
- Merchandise presentation
- Staff selection and development
- Interpersonal skills
- Team management
- Problem-solving
- Data analysis
- Report writing
- Presentation skills
- PC proficiency (word processing, spreadsheets, data-based management)
- Point of sale systems
- Inventory management systems
Location
- Onsite
Work Type
- Full-time
Experience Level
- 3-5 years
Benefits
- Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
About the Company
- Bass Pro Shops is an equal opportunity employer.
Equal Opportunity
- Bass Pro Shops is an equal opportunity employer.
- Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
- Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
- If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.