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About the Role
Planned Parenthood of Southern New England is seeking a Health Center Manager III for their New London Health Center. This role is crucial for ensuring high-quality, client-centered health care services, fostering a positive work environment, and driving business success and sustainability.
Responsibilities
- Ensures high quality health care services that support the whole person
- Creates a great workplace that attracts, fully engages and retains great talent
- Ensuring that the health center provides client centered services; makes certain all decisions reflect the best interest of the clients
- Ensures business success and sustainability; responsible for identifying and seeking opportunities to grow the health center
- Ensures excellent customer service and retention by providing leadership, creating effective partnerships and building highly collaborative relationships within the center and externally
- Create and maintain an environment in which staff feel appreciated and recognized for their work
- Ensures that the health center is in compliance with all regulatory and quality standards
- Engages as a community ambassador; identifies and builds relationships with key community contacts as a way to build partnerships and connect community members to PPSNE
- Provide services that are culturally and linguistically competent
- Responsible for all health center operations; processes, protocols and personnel
Requirements
- Must have a strong understanding and personal commitment to reproductive rights and the goals and responsibilities of PPSNE
- Able to manage a thriving team in a fast paced and dynamic environment
- Excellent organizational, communication and sound decision making skills
- Demonstrated ability to handle highly confidential information with diplomacy and tact
- Interested in and committed to health equity. Has a deep understanding of health inequity and its historical and continued impact on our patients, communities, and healthcare systems
- Authentic relationship building. Demonstrates an ability to work effectively across difference and build trust with a diversity of people
- Self-awareness as it relates to belonging and equity. Brings a high level of self-awareness, empathy, and humility to interpersonal interactions across all dimensions of difference
- Transparent decision-making. Experience communicating decision effectively with staff. Demonstrated judgment in knowing when and how to gather meaningful input
- Working knowledge in Microsoft Word, Excel, and Outlook is required
- Must be able to work mornings, evenings, weekends and have a reliable form of transportation
Skills
- Bi-lingual English/Spanish or bi-cultural candidate preferred
Location
- New London
Work Type
- full time
Experience Level
- Based on full years of experience
Education Level
- Bachelor’s level Degree from an accredited college or university and/or comparable training and job experience required
Salary/Compensations
- $70,913 - $95,942 a year
Benefits
- Health, dental and vision insurance
- Paid parental leave
- Retirement savings
- Tuition reimbursement
- Generous paid time off
- Flexible spending account
- Wellness program
About the Company
- We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care.
- We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice.
- Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement.
- Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people.
Equal Opportunity
- PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment.
- Employment decisions are based on merit, qualifications, and business needs.
- We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category.
- Discrimination and retaliation are strictly prohibited.