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About the Role

As a Security Supervisor, you’ll play a key role in managing the day-to-day security operation, ensuring your team works effectively and consistently delivers a professional service.

Responsibilities

Supervise daily security operations, allocate tasks and ensure the team completes its duties efficiently.
Keep the night and weekend security teams informed of upcoming site events and report operational issues to management.
Carry out regular foot patrols within designated areas to deter security threats and protect the client's property and assets.
Act as a point of contact for staff and visitors, providing assistance and information in a professional manner.
Respond to emergencies, manage conflict appropriately and remain alert to potential health and safety risks.
Carry out ID checks, maintain site security standards and ensure incidents are recorded to the standard expected by management.
Communicate effectively at all levels, both verbally and in writing, as well as by telephone and security radio.

Requirements

A valid SIA Licence.
At least one year of proven experience working as a Security Supervisor.
Strong leadership and supervisory skills, with the ability to motivate and manage a team effectively.
Excellent customer service and communication skills.
Proficiency in Microsoft Excel and Outlook.
A professional attitude and high standard of personal presentation.
Reliability, with excellent punctuality and attendance.
Strong problem-solving and decision-making skills, particularly when dealing with challenging security situations.
Good IT literacy and the ability to operate detection systems and emergency equipment.
The ability to work effectively as part of a team while also using your own initiative.

Skills

Excellent communication skills
Customer service
Leadership
Supervisory skills
Microsoft Excel
Microsoft Outlook
Problem-solving
Decision-making
IT literacy

Location

Central London, WC2H 7EN

Work Type

Full-time
Onsite

Experience Level

At least one year of proven experience working as a Security Supervisor

Education Level

Valid SIA Licence
Valid CCTV Licence

Salary/Compensations

£17.50 per hour

Benefits

ReWard Benefits Platform: Discounts on gym memberships, major retailers and travel suppliers, plus restaurant, supermarket and cinema offers.
Employee Assistance Programme: Free, confidential support available 24/7.
Life Assurance: Additional peace of mind for you and your loved ones.
Company Pension Scheme: Helping you plan for the future.
Cycle to Work Scheme: Save on the cost of cycling equipment.
Employee Referral Scheme: Opportunities to benefit from referring new colleagues.
Training and Career Development: Opportunities to build your skills and progress within Ward Security.

About the Company

Ward Security is a leading security specialist, delivering security strategies, solutions, and services to businesses across the UK.
Our services include security personnel, CCTV security systems, property management, canine services, key holding services, response alarm systems, and more.
With over 1600+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “To lead our sector by what we believe in, not our market share.”
At Ward, our people are at the heart of everything we do.
We value individuals who take pride in their work, demonstrate professionalism and are committed to delivering exceptional service.
In return, we recognise and celebrate the contributions our people make, creating an environment where everyone has the opportunity to feel valued and succeed.
At Ward, we believe in investing in our people.
Whether you’re starting your career in security or ready to take your next step, we’ll support you every step of the way with training, development, and clear career pathways, from frontline roles through to leadership.
Your wellbeing matters.
We’re committed to supporting the mental health and wellbeing of our people through our dedicated in-house Mental Health Team and Wellbeing Platform.
We’re passionate about creating a supportive workplace where our people feel cared for, respected and empowered to thrive.

Equal Opportunity

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued.
We are committed to providing equal opportunities to all employees and applicants regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.
As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities.
We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.