Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Business - Logistics Program Manager role.

Rezi rewrites your resume against Henderson Companies's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Business - Logistics Program Manager posting at Henderson Companies — free, in seconds.

About the Role

The Practice Manager drives growth by cultivating strong client relationships, expanding account opportunities, and maintaining a robust sales pipeline. This role leads client engagement, identifies new business prospects, and ensures successful solution delivery that supports long‑term partnerships. Serving as the primary client contact, the Practice Manager proactively manages expectations, uncovers emerging needs, and collaborates with sector leadership to position the practice for sustained expansion. They help qualify leads, shape proposals, and support pursuit strategies aligned with sector priorities, with responsibilities potentially focused on a specific geography or market segment. Beyond client engagement, the Practice Manager is the escalation point for the project managers and or clients to ensure work is delivered on time, within scope, and aligned with client objectives. They oversee planning, monitor progress, manage risks, and coordinate resources to maintain high‑quality outcomes that encourage repeat business. While they may guide production staff as needed, the role centers on relationship management, opportunity development, and strengthening the practice’s market presence. This role is highly matrixed and may include accountabilities to all members of the Sector Leadership team for their sector.

Responsibilities

Maintains efficient practice operations that support strong client delivery and revenue growth
Monitors workload, resource allocation, and project timelines to ensure commitments are met.
Partners with Practice Director for the development and oversight of the practice level budget.
Actively participates in industry-specific committees, task forces, and other thought leadership opportunities at a local or regional level.
Implements and refines processes that improve consistency, quality, and responsiveness across engagements.
Partners with sector leadership to align operational priorities with business development goals.
Tracks key performance indicators (KPIs) related to pipeline health, client activity, and project execution.
Practices effective employee relations and personnel management within the practice.
Teams with engineering managers to align appropriate training, development, and mentorship of talent.
Supports leaders in the sector to ensure proper staffing and execution of projects.
Communicates opportunities and gaps in employee development to practice and sector leadership.
Collaborates with organizational, sector, practice, and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.
Manages existing client relationships, and supports new client and market development, especially within their geographical region or market segment, as requested by Practice Director.
Maintains knowledge and presence within the industry to contribute to project pursuits.
Assists Practice Director and marketing staff to generate proposals and determine a profitable fee structure that aligns with the practice strategy.
Ensures delivery teams understand client objectives and consistently meet or exceed expectations.
Lead client communications, expectation setting, and issue resolution throughout the engagement lifecycle
Oversees project planning, scope definition, timelines, and resource coordination to ensure successful delivery.
Monitors project progress, risks, and dependencies, escalating issues when needed to maintain client satisfaction.
Works with project managers to ensure projects are delivered on time, within scope, and aligned with client goals and quality standards.
Keeps others well informed and prioritizes audiences, accuracy, and timeliness.
Facilitates an efficient, consistent workflow and exchange of information.
Adjusts communication based on needs and make-up of audience.
Leads by example, challenges assumptions, and creates candid feedback loops.
Aligns personal actions and words, extends and receives trust, and upholds commitments.
Maintains the confidence of clients and colleagues, especially when handling sensitive information.
Creates a sense of urgency to tackle problems and rewards responsiveness.
Recognizes opportunity for improvement, creating and supporting processes and feedback to improve results.
Holds others accountable for doing their best work.
Promotes a culture of collaboration across roles and teams.
Navigates difficult conversations with diplomacy and leverages cooperative efforts to resolve conflict.
Confronts exclusionary behavior and participates productively in discussions of diverse, sensitive societal topics.
Pursues challenging assignments and new knowledge.
Encourages experimentation when faced with new challenges.
Examines mistakes, clarifies lessons learned, and applies to future work.
Leverages area of expertise to contribute to team and company goals.
Promotes an environment where people openly share their expertise, experiences, opinions, ideas, and perspectives.
Maintains knowledge, skills, and abilities relevant to success throughout job functions.
Personifies the values of the organization and champions organizational culture and vision, earnestly supporting and mobilizing decisions made by organizational leadership.
Navigates ambiguity and change in a positive way, proactively seeking support from leadership when needed.
Fosters positive client relationships and coaches others to do the same, striving for best-in-class service and internal and external client satisfaction.
Anticipates and responds proactively to changes in client needs, priorities, and/or expectations, ensuring quality results.
Demonstrates empathy and builds strong relationships with colleagues.
Seeks and shares productive feedback with candor to help others grow, celebrating the effort, progress, and everyday wins of colleagues.
Expects and drives high-quality results and welcomes innovative strategies, especially in times of change.
Models financially responsible behaviors and coaches others to be fiscally mindful as employee-owners.
Other duties as assigned.

Requirements

Eight (8) or greater years of relevant experience, with a minimum of two (2) years personnel or project management experience.
Demonstrated success building and managing a sales pipeline, qualifying leads, and supporting pursuit strategies.
Experience managing client engagements or projects from initiation through delivery.
Background working in a consulting, professional services, or matrixed environment strongly preferred.
Experience collaborating with cross‑functional teams to deliver client solutions and drive revenue growth.
Demonstrates excellent motivation, team leading, and the ability to achieve goals and objectives.
Broad proficiency of engineering design fundamentals and advanced knowledge of the A&E industry, codes, design guides, and standards. Knowledge may apply to a broad range of practice, project, or program types.
Must demonstrate proficiency in all core competencies as described and characterized in this job description.
Prolonged periods of sitting or standing at a desk and working on a computer.
Ability to read, write and communicate in English.

Skills

Sales pipeline management
Lead qualification
Pursuit strategy support
Client engagement management
Project management
Consulting
Professional services
Matrixed environment experience
Cross-functional team collaboration
Revenue growth
Motivation
Team leadership
Goal achievement
Engineering design fundamentals
A&E industry knowledge
Codes, design guides, and standards knowledge
Communication
Integrity
Quality Orientation
Teamwork/Inclusion
Continuous Learning
Functional/Technical Expertise
Leadership

Location

Remote
Hybrid (near Henderson Engineers office)

Work Type

Remote
Hybrid

Experience Level

8+ years relevant experience
2+ years personnel or project management experience

Education Level

Bachelor’s degree in any engineering field, construction management, science, technology, marketing, or business preferred
Relevant experience in leadership/management position will be considered in lieu of requisite education

Salary/Compensations

New York Salary Range: $125,904 - $188,856
Los Angeles Salary Range: $119,712 - $179,568
Denver Salary Range: $113,520 - $170,280
Philadelphia Salary Range: $113,520 - 170,280
Las Vegas Salary Range: $108,360 - $162,540

Benefits

Flexible Work Hours
Casual Dress Code
Paid Volunteer Time
Paid Parental Leave
Health and Wellness Initiatives
Receptive and Forward-Thinking Leadership
Clear Career Path Options
Industry-leading 401K match and profit sharing
Employee Stock Ownership Plan
Paid Training for Professional Development
Performance Bonuses
Comprehensive and Extensive Insurance
Paid Term Life and Disability
Health Savings Account & Flexible Spending Accounts
Paid Time Off and Sick Time off
Financial Wellness & Coaching Program

About the Company

Henderson is a company of problem-solvers and innovators known for technical excellence and out-of-the-box solutions in design and construction.
As an ESOP, each employee-owner is essential to the mission of leading the industry in innovation, sustainability, and client experience.
The company has a vision to build a better world with a people-first culture and a diverse portfolio of world-class facilities.
Henderson provides total building system design and construction services across multiple high-growth markets for industry leaders.
The company is committed to providing an inclusive workplace where people can bring their full selves to work and reach their full potential.

Equal Opportunity

Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program.
Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.
All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.
Individual salaries may be higher or lower than the stated range depending on factors unrelated to the applicant’s race, color, religion, gender, sexual orientation, gender identity, national origin, ethnicity, age, or disability.
Salary can vary from this range based on geographic cost of labor statistical differentials.