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About the Role

At Hand & Stone Massage and Facial Spa in Mamaroneck, NY, our mission is to make every visit the best hour of our clients' month. As a Spa Associate, you'll be the face of the spa, creating exceptional guest experiences while helping grow our membership community.

Responsibilities

Deliver exceptional customer service to members and guests
Meet membership sales goals
Educate guests on services, memberships, and promotions
Schedule appointments and answer phones
Maintain spa cleanliness and presentation standards
Support daily spa operations and administrative tasks

Requirements

Customer service, retail, hospitality, or sales experience preferred
Strong communication and relationship-building skills
Positive, professional attitude
Ability to multitask in a fast-paced environment

Skills

Membership sales
Customer service
Sales
Communication
Relationship-building

Location

Mamaroneck, NY

Work Type

Full-time
Part-time
In Person

Salary/Compensations

Competitive salary

Benefits

Childcare Discounts
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Membership sales incentives
10% weekly KinderCare childcare discount
Access to LifeMart savings and employee perks

About the Company

Hand & Stone Massage and Facial Spa is an industry leader in wellness.