Project Manager, Professional Services (Public Sector) at Box | NY, US | Rezi

Project Manager, Professional Services (Public Sector) at Box

Project Manager, Professional Services (Public Sector)

Box · NY, US

1 weeks ago

Project Manager, Professional Services (Public Sector)

Box · NY, US

8 days ago
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About the Role

Box Consulting is a fast-growing team that helps customers rapidly deploy, maximize value, and deeply integrate Box into their enterprises. Your ability to work creatively and analytically on complex, multi-phase engagements with strategic customers will help you build, manage, and scale your team in a highly engaged environment. Excellent communication, leadership, and management skills enable you to grow the team's professional development while staying highly engaged with customers.

Responsibilities

  • Lead client-facing projects with public sector customers from initiation through closeout, using predictive, Agile, or hybrid approaches.
  • Establish project objectives, scope, deliverables, success measures, and acceptance criteria in alignment with the Statement of Work (SOW).
  • Manage project resource and budget allocation to ensure on-time delivery of project deliverables, artifacts, and scope.
  • Provide status reports with utilization, financial, and project progress analysis.
  • Maintain active risk, issue, dependency, decision, and action management, escalating to Project Sponsor as required.
  • Identify changes to scope, requirements, assumptions, or timelines, and promptly communicate project impact.
  • Produce necessary artifacts such as Change Orders.
  • Engage Box account team and Solution Consultant based on identified backlog.
  • Align client strategic objectives with Box’s roadmap to drive expansion.
  • Present value pursued and realized to executive stakeholders.
  • Maintain project backlogs and make recommendations for prioritizing ongoing work and strategic initiatives.
  • Own and manage project operations in the designated Project & Services Automation (PSA) tool, ensuring accuracy and completeness of project plans, status, resourcing, financials, milestones, deliverables, and supporting documentation.
  • Reconcile project records on a monthly and quarterly basis.
  • Provide clear, timely project and portfolio reporting to customer stakeholders, Box Consulting leaders, and executive audiences.
  • Demonstrate competency in approved AI tools and automation, applying them thoughtfully to implementation.
  • Contribute to project management methodology, internal initiatives, and practice development by using AI to streamline productivity, accelerate analysis and reporting, and increase the consistency of project artifacts.
  • Manage project requirements and client expectations, navigate difficult conversations, and lead cross-functional teams.
  • Act as the primary owner of the project for Box executives and the wider Box Consulting organization.

Requirements

  • 4+ years of experience in consulting, project management, or the B2B SaaS industry.
  • Experience working with Public Sector customers, including federal or state and local government organizations.
  • A customer-focused project leader who can work effectively with diverse stakeholders and adapt to different project environments.
  • A project leader who is able to “own the customer outcome” and can motivate a team of cross-functional consultants.
  • Clearly communicates key project updates to internal and external stakeholders including Executive Leadership.
  • Ability to juggle multiple projects (~10) at time with a knack for staying organized and maintaining reliable project records and follow-through.
  • An efficiency driver who isn’t afraid to utilize AI to identify and apply approved AI tools and automation to reduce administrative effort, accelerate analysis and reporting, and improve the quality and consistency of project deliverables.
  • Able to assess project health, manage financial standing, and maintain scope and timeline alignment with contractual commitments such as an SOW or Change Order.
  • Comfortable leading projects using predictive, Agile, or hybrid methods, based on the project context.
  • Interested in applying approved AI tools and automation thoughtfully to reduce administrative effort and improve the quality and timeliness of project work.
  • Experienced power user of project management tools (e.g. Kantata, SmartSheet, MS Project, etc ), and related tools for communication and productivity (Slack, Google Calendar, etc).

Skills

  • AI tools and automation
  • Project management
  • Business process design
  • Agile methodologies
  • Predictive methodologies
  • Hybrid methodologies
  • Communication
  • Leadership
  • Management
  • Risk management
  • Issue management
  • Dependency management
  • Decision management
  • Action management
  • Scope management
  • Timeline management
  • Financial management
  • Reporting
  • Project management tools (Kantata, SmartSheet, MS Project)
  • Communication tools (Slack, Google Calendar)

Location

  • Redwood City, CA

Work Type

  • Hybrid

Experience Level

  • 4+ years of experience

Education Level

  • Project Management Professional (PMP) certification
  • Certified Scrum Master (CSM)
  • PRINCE2
  • PMI-CPMAI
  • Professional Scrum Master (PSM)
  • Comparable project management or Agile certification

Salary/Compensations

  • $125,500—$140,000 USD

Benefits

  • Equity
  • Benefits

About the Company

  • Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
  • Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
  • Box lives its values, with community and in-person collaboration being a core part of our culture.
  • Boxers are expected to work from their assigned office a minimum of 3 days per week.
  • At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.

Equal Opportunity

  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
  • Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees.
  • Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
  • Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
  • Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance.
  • Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
  • For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
  • At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here.