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About the Role
Marriott Syracuse Downtown seeks an On-Call Assistant Banquet Manager to assist the Banquet Manager in coordinating, supervising, training, and directing banquet personnel to ensure the success of all banquet events while maintaining high standards of service.
Responsibilities
- Check server and houseperson banquet event orders for accuracy.
- Verify room set-up against banquet event order directions and ensure public areas are neat and clean.
- Liaise with group representatives and explain contact procedures during functions.
- Confirm staffing levels for upcoming functions and adjust schedules as needed.
- Perform banquet server duties, including set-up, guest greeting, service, and breakdown.
- Inspect banquet areas post-function to ensure proper equipment return and cleanliness.
- Perform other job-related duties as assigned.
Requirements
- Comprehensive knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
- Knowledge of appropriate table settings and service ware.
- Familiarity with applicable federal, state, and local health and safety regulations.
- Experience in event management or catering.
- Supervisory experience with the ability to motivate a team.
- Understanding that every associate is a guest relations ambassador.
Skills
- Communication
- Self-starting
- Teamwork
- Customer service
Location
- Syracuse
Work Type
- On-Call
- Full-time
Experience Level
- Supervisory experience
Benefits
- Highly competitive wages
- Exceptional benefit plan for eligible associates & their family members
- 401K matching program for eligible associates
- Flexible scheduling
- Discounts with Crescent managed properties in North America for associates & their family members
- Additional hotel discounts with Marriott International brand hotels
- Free Parking
- Free Meal during shift
- Quarterly employee appreciation events
About the Company
- Crescent Hotels & Resorts strives to create a great place to work where associates are respected for their differences.
- Dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.
- Focuses on creating change through training, recruiting, and promoting diverse talent to strengthen culture.