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About the Role
Perform protective and enforcement functions to maintain a safe and secure environment, ensuring high standards of cleanliness are met.
Responsibilities
- Spend majority of shift on foot patrol, observing and identifying potential security and safety risks.
- Maintain order, deal with guest welfare, and assist with door lock problems.
- Coordinate response to emergency conditions such as fire and threats to life and property.
- Handle undesired conduct and potential violations of hotel policy.
- Watch for suspicious persons entering, exiting, or loitering around the building.
- Conduct walk-through observations of the entire hotel.
- Promote safe work practices.
- Answer security telephone and safety hotline calls and respond in a timely manner.
- Observe security monitors for any unusual activity and report suspicious behavior or alarms.
- Memorize and monitor life safety systems, including building layout, alarm pull stations, fire extinguishers, and sprinklers.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Requirements
- Must have the ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Must be willing to pitch-in and help co-workers and be a team player.
- Thorough knowledge of the building layout and function rooms.
- Some knowledge of the city and surrounding areas.
- Ability to stand, walk and/or sit and continuously perform essential job functions for the duration of the shift.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances.
- Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs.
- Sufficient manual dexterity in hands.
- Ability to climb stairs and ladders at a rapid pace.
- Ability to perform duties within extreme temperature ranges.
- A current New York State Security Guard License is required within the first 30 days of employment.
- Ability to work weekends and holidays.
- NYS Security Guard Certification or ability to renew within 30 days required for this position.
Skills
- Working knowledge of chemical cleaning agents
- Operation of various cleaning equipment
- Verbal communication using pager and two-way radio
Location
- Syracuse, NY
Work Type
- On-Call
- Full-time
- Weekends
- Holidays
- Overnights
Experience Level
- Entry Level
Benefits
- Flexible scheduling
- Discounts with Crescent managed properties in North America for you & your family members
- Additional hotel discounts with Marriott International brand hotels
- Free Parking
About the Company
- Crescent Hotels & Resorts strives to create a great place to work where associates at all levels are respected for their differences.
- Dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.
- Examines own beliefs and behaviors to create change through training, recruiting, and promoting diverse talent to strengthen culture.