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About the Role

As a Staff Product Designer, you will shape how millions of customers track their orders across 70+ countries and brands. You will own the order tracking experience from first idea to launch and set its direction across the Delivery Hero group of consumer apps. The mission is to balance the needs of internal users and customers with business goals and technical feasibility, turning that balance into solutions that drive positive business outcomes.

Responsibilities

Own and revamp the order tracking experience end to end, from ideation to launch, ensuring it is intuitive, visually compelling, and technically feasible.
Use research insights, user feedback, and A/B test results to refine the order tracking journey.
Contribute to and refine the product roadmap, prioritizing features that improve engagement and the delivery experience.
Co-create with researchers, product managers, and engineers, and facilitate workshops and design sprints to align teams.
Champion visual design, interaction design, and accessibility, and contribute to the design system for consistent cross-platform experience.
Mentor other designers and help build a culture of continuous improvement and user-centricity.

Requirements

Excels in user-centric design for complex platforms.
Strong visual skills and expertise in Figma and design systems.
Strategic thinker skilled in workshop facilitation, design metrics, and stakeholder management.
Collaborative team player with effective communication skills.
5+ years as a product designer.
Skilled in designing complex platforms (app experience essential).
Experience contributing to design systems.
Proficiency in Figma and prototyping tools.
Clear communication and stakeholder management skills.
Collaborative approach that motivates others.

Skills

Figma
Design systems
Workshop facilitation
Design metrics analysis
Stakeholder management
Visual design
Interaction design
Accessibility
Prototyping tools
B2C product design (plus)
Animation concepts (plus)

Location

Berlin, Germany

Work Type

Hybrid

Experience Level

5+ years

Benefits

27 days holiday with an extra day on 2nd and 3rd year of service
1,000 € Educational Budget
Language Courses
Parental Support
Access to Udemy Business platform
Health Checkups
Meditation & Gym
Employee Share Purchase Plan
Sabbatical Bank
Public Transportation Ticket Discount
Life & Accident Insurance
Corporate Pension Plan
Digital Meal Vouchers
Food Vouchers
Support with relocation to Berlin

About the Company

Delivery Hero is the world’s pioneering local delivery platform, operating in around 65 countries worldwide.
As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
The company culture is described as a mix of high performance and real community, where ambition and belonging grow side by side.

Equal Opportunity

Delivery Hero believes diversity and inclusion are key to creating an exciting product and an amazing customer and employee experience.
The company does not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes an individual unique.
They encourage candidates to request accommodations or specific accessibility support for a smooth interview experience.
Candidates are welcome to share their pronouns from the start.