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About the Role

This position is responsible for achieving the Private Events Sales Plan, management of Catering Events, and daily support of the F&B Ala Carte Operations.

Responsibilities

Achieve the Private Events Sales Plan.
Develop profitable catering menus in collaboration with the Chef, AGM, Membership Director, and Clubhouse Managers.
Provide input on hiring, scheduling, and training of banquet support staff.
Monitor and report on Member and Guest host satisfaction of private party functions.
Plan and implement member events with the Food and Beverage team.
Develop and maintain a prospect inventory, including a minimum of 10-20 'A' prospects booking within 30 days and 25 leads in qualification.
Analyze function requirements, determine service type, structure menu proposals, set prices, and close sales.
Become proficient in Jonas and JAM computer systems, particularly banquet and catering software.
Independently solve problems for hosts and guests at catered functions.
Review goals and achievement plans in weekly sales meetings, including Catering Sales Forecasts, prospecting focus, and Prospect Inventory.
Design and market Special Prospecting Projects to increase business.
Conduct catering operations meetings to review client needs and operational flow.
Distribute function sheets to all concerned departments with complete details.
Provide a 'Warm Welcome' for Private Function Hosts and Guests.
Assist in managing daily food and beverage operations across all club outlets.
Ensure consistent, high-quality service standards and adherence to club policies.
Conduct regular floor presence, service observations, and operational inspections.
Assist with dining room setup, service execution, opening and closing procedures.
Coordinate with the Executive Chef and culinary team for smooth communication and menu execution.
Oversee service during peak periods, special events, holidays, tournaments, and high-volume functions.
Maintain compliance with health, sanitation, food safety, alcohol service, and workplace safety requirements.
Build positive relationships with members and guests.
Respond promptly to member feedback, concerns, and service recovery opportunities.
Maintain a visible management presence throughout dining and event operations.
Anticipate member needs and support a culture of hospitality.
Collaborate with other club departments to enhance the member experience.
Assist in developing and managing departmental budgets, labor costs, and operating expenses.
Monitor payroll, scheduling efficiency, inventory, purchasing, and product usage.
Control food and beverage costs, reduce waste, and maintain inventory levels.
Review sales reports, labor reports, member feedback, and operational results with the AGM.
Assist with billing accuracy, point-of-sale procedures, cash handling, and internal controls.
Identify opportunities to improve operational efficiency, revenue generation, and service quality.
Assist in planning and executing private parties, weddings, member functions, banquets, golf tournaments, holiday celebrations, and other club events.
Coordinate staffing, room setups, service timelines, menus, beverage selections, and event details.
Support banquet event orders and ensure accurate execution of event specifications.
Monitor event service from setup through completion and ensure appropriate breakdown and follow-up.
Help develop creative food and beverage promotions, themed dining experiences, and member engagement initiatives.
Assist with recruiting, interviewing, hiring, onboarding, training, and retaining food and beverage team members.
Supervise, coach, and motivate service staff, bartenders, servers, bussers, captains, and supervisors.
Assist in preparing staff schedules based on business levels, reservations, events, and seasonal demands.
Conduct pre-shift meetings, communicate daily specials and service expectations, and reinforce operating standards.
Support employee performance evaluations, accountability, recognition, and professional development.
Foster a positive, respectful, team-oriented work environment and maintain appropriate staffing levels.
Perform other tasks as needed or directed.

Requirements

Two years previous food and beverage experience, including banquet and catering sales.
Knowledge of Word, Excel, and Publisher.
Knowledge of Jonas/ACT is a plus.
Excellent organizational, communication, and computer skills.
Ability to foster and develop relationships with members, guests, and staff.
College Degree or equivalent in relevant work experience.
Experience developing and managing departmental budget (catering).
Ability to work in a fast-paced environment, mostly indoor work, some outdoor.
Knowledge of food preparation and etiquette preferred.
Knowledge of state and local alcoholic beverage regulations.
Flexible work schedules, frequently requiring weekend, day, and night availability.
Holiday, weekend, and night availability is required at times.
Ability to commute to Austin, TX 78732.

Skills

Private Events Sales
Catering Management
F&B Operations Support
Menu Development
Staff Hiring, Scheduling, and Training
Member and Guest Satisfaction Monitoring
Prospecting and Sales Management
Jonas and JAM Computer Systems
Problem Solving
Budget Management
Food and Beverage Cost Control
Service Excellence
Relationship Building
Service Recovery
Event Planning and Execution
Staff Leadership and Development
Communication Skills
Organizational Skills
Computer Skills

Location

The University of Texas Golf Club
Austin, TX 78732

Work Type

Full-time
Onsite

Experience Level

Two years previous food and beverage experience
Experience developing and managing departmental budget (catering)

Education Level

College Degree or equivalent in relevant work experience

Salary/Compensations

Base salary: $80,000K+
2% of Banquet & Event Top Line Revenue
Quarterly & Year End Bonus Potential

Benefits

401(k) matching
Dental insurance
Vision insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Phone allowance
Use of facilities amenities to include: Golf, Tennis, Fitness, Pool, Employee Meals, Etc.