Community Outreach and Engagement Specialist-White Plains, NY at Greater Mental Health of New York | NY, US | Rezi

Community Outreach and Engagement Specialist-White Plains, NY at Greater Mental Health of New York

Community Outreach and Engagement Specialist-White Plains, NY

Greater Mental Health of New York · NY, US

1 weeks ago

Community Outreach and Engagement Specialist-White Plains, NY

Greater Mental Health of New York · NY, US

9 days ago
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About the Role

The Community Outreach and Engagement Specialist will employ the principles of Peer Support and have experience providing interventions to individuals with behavioral health conditions. While not crisis services, these specialists offer socialization, recreation, light meals, and information about mental health and social services. In collaboration with the Care Management program, they will provide immediate assistance to individuals by connecting them to or re-engaging them with needed services. Specialists meet clients in the community or at Greater Mental Health offices, assess their needs, and address barriers such as referrals, insurance, অ্যান্ড transportation. Services are delivered off-site at locations like forensic sites, mental health facilities, clients' homes, homeless shelters, and on the streets. Specialists support recovery through recognizing individual rights, shared decision-making, and collaboration.

Responsibilities

  • Connect individuals with appropriate services, respecting rights of self-determination and choice.
  • Work collaboratively, identify community services that support recovery, and help establish connections to those services.
  • Facilitate, manage, and maintain responsibilities associated with being a Rep-Payee for clients assigned.
  • Conduct outreach presentations and recruitment at community forums/events, schools, local churches, collaborative partner organizations and facilities, and street outreach.
  • Document client interactions in electronic health records to maintain a permanent record of client activity according to established methods and procedures.
  • Assist individuals receiving representative payee services in managing their income, aiming for increased self-sufficiency and eventual independence from payee services.
  • Collaborate with internal cross-functional teams to share best practices, highlight bright spots, and keep staff connected with key initiatives and activities.
  • Follow the established agency/program policies & procedures.
  • Maintain appropriate professional standards.
  • Participate in agency training programs.
  • Perform other designated or related duties.

Requirements

  • Peer certification preferred, or must be obtained within 6 months of employment.
  • At least one year of experience working in this field and/or an AA/BA degree in a social science field.
  • Must be reliable, able to work independently, and understand the importance of maintaining confidentiality.
  • Proficiency in Microsoft Office suite and database management systems.
  • Basic computer knowledge and ability to document in an electronic health record are required.
  • Fluency in English (Reading, Writing, Speaking).
  • Must be cleared and maintain clearance by applicable regulatory clearances as required.
  • Legally eligible to work in the United States without sponsorship.
  • Must be mobile and available for work in the community, including off-site locations such as forensic sites, mental health facilities, clients' homes, homeless shelters, and street outreach.
  • This is a Mandated Reporter position.

Skills

  • Experience providing direct service and intervention to individuals with behavioral health needs such as substance abuse and/or mental health challenges.
  • Knowledge of the common challenges associated with homelessness, substance use, and mental health conditions.
  • Working familiarity with community resources, including entitlement programs, medical, legal services, housing, food pantry, and behavioral health treatment and rehabilitation services.
  • Understand the impact of culture on behavioral health conditions and be able to effectively engage clients in a culturally sensitive manner.
  • Must be able to perform duties independently and efficiently.
  • Familiarity with and ability to use an Electronic Health Record system.
  • Experience with managing representative payee services and assisting clients in income management.
  • Expected to practice in a recovery-oriented, person-centered manner.

Location

  • Tarrytown, NY

Work Type

  • Full-time
  • Non-exempt
  • Hybrid options available

Experience Level

  • At least one year of experience

Education Level

  • AA/BA degree in a social science field

Salary/Compensations

  • $21-22 per hour

Benefits

  • 403(b) with employer contribution after 1 year of service
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 15 days of paid time off per year
  • 12 days of paid sick time per year
  • 11 employer-paid holidays per year
  • Opportunities for advancement, training programs, and support for certifications and continuing education.
  • Free EAP services
  • Employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)
  • Gym reimbursement through employer's medical insurance carrier.
  • Public Service Loan Forgiveness (PSLF) eligible employer

About the Company

  • Greater Mental Health of New York promotes mental wellness through advocacy, community education, and direct services.
  • We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration.
  • With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community.
  • If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today!

Equal Opportunity

  • Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
  • Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.