Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this FLSD Security Officer - PM role.
Rezi rewrites your resume against Virgin Hotels Central Services LLC's job description. Free.
Tailor your resume to this FLSD Security Officer - PM role.
Rezi rewrites your resume against Virgin Hotels Central Services LLC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the FLSD Security Officer - PM posting at Virgin Hotels Central Services LLC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the FLSD Security Officer - PM posting at Virgin Hotels Central Services LLC — free, in seconds.
About the Role
As a Security Agent, you will be responsible for monitoring and controlling staff entrances, patrolling regularly, and managing undesirable behavior to ensure a safe environment for guests and teammates. You will also assist with safety and security programs, lead investigations, and coordinate with law enforcement.
Responsibilities
- Help lead investigations of accidents, thefts, property loss, unlawful activities, and complete corresponding incident reports.
- Patrol the interior and perimeter of the hotel and property to observe and identify potential safety risks, security risks, and undesirable conditions.
- Direct response to emergency situations including safety hazards, fires, medical emergencies, and threats to life and/or property.
- Serve as primary liaison with federal, state, and local law enforcement.
- Oversee the administration and accuracy of all required reports and documentation.
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.
- Coordinate additional personnel for Conference and Banqueting functions.
- Patrol all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms.
- Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security.
- Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities.
- Plan, deliver, and facilitate regular staff awareness training.
- Be fully conversant of company terrorist procedures and convey to staff.
- Be fully conversant with hotel Fire and Emergency procedures.
- Responsible for management of key control within all departments.
- Monitor and control staff entrances, and all property accesses (main entrance, parking, elevators, guests, vendors, employees, etc.).
- Responsible for checking goods received and distributing.
- Operate, check, and monitor the hotel surveillance system.
Requirements
- Stand for periods of up to 8-10 hours.
- Input and access data in various computer systems.
- Understand guest inquiries and provide clear, concise responses.
- Work with others while constantly advocating for your guests.
- Understand the importance of completing a timely accident/incident report.
- Communicate clearly in verbal and written English.
- Work cohesively with other departments and co-workers as part of a team.
- Focus attention on details.
- Maintain confidentiality of all guests and hotel information.
- Maintain a neat, clean, and well-groomed appearance per hotel standards.
- Adhere to hotel policies, including but not limited to attendance, safety, and behavior.
- Current, legal, and unrestricted ability to work in the USA.
- Minimum of 2 years of Loss Prevention experience.
- Previous experience in hospitality preferred.
- Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone.
- Proficient computer knowledge.
Skills
- Communication (verbal and written English)
- Teamwork
- Attention to detail
- Confidentiality
- Computer proficiency
Location
- Onsite
Work Type
- Full-time
Experience Level
- Minimum of 2 years of Loss Prevention experience
- Previous experience in hospitality preferred
About the Company
- We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates.
- We hire unique individuals who work together to create amazing experiences for our guests.
- We recognize that every member of the team contributes to the success of the whole organization.
- No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.