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About the Role

Family Service League is seeking a part-time Bilingual Case Manager for the Healthy Families Suffolk program. This role involves reviewing referrals, conducting interviews and assessments with expectant parents or parents of infants, and providing home-based prevention services focused on child development and service coordination for families with newborns. The position also includes community outreach to increase program enrollment.

Responsibilities

Conduct home visits to assess family needs and provide case management services, promoting self-sufficiency.
Conduct assessments in the participant’s home through a one-to-one conversational process with eligible families during the prenatal or postpartum period.
Document assessments and home visits in narrative form.
Meet with supervisor weekly to review assessment information, referral appropriateness, and case assignment.
Maintain necessary documentation in accordance with agency and funding source requirements.
Submit documentation on time to the Supervisor.
Coordinate with other community services.
Attend and participate in all scheduled Healthy Families conferences, outreach, seminars, in-service training, and parent events.
Serve as an advocate for participants by linking and/or referring families to appropriate community resources.
Plan and provide short-term direct assistance if required, with supervisor approval.
Maintain tracking forms, required statistical information, data forms, and other paperwork in a detailed and timely manner.
Collaborate with community partners to maintain an effective referral base.
Conduct outreach in the community, as needed, to maintain an effective referral base.
Maintain flexibility in scheduling, able to work limited nights and weekends.
Participate in team activities and agency Continuous Quality Improvement activities.
Establish trusting relationships with families and work effectively with mothers, fathers, and extended family.
Perform other duties as assigned.

Requirements

High school diploma or equivalent required.
At least 6 months' experience in working with or providing services to children and families required.
Knowledge of infant and child development required.
Proficient computer skills, including Microsoft Office, required.
Excellent verbal and written communication skills required.
Ability to establish trusting relationships and a willingness to engage in building reflective capacity.
Ability to respond quickly and be flexible in a fast-paced environment with changing priorities.
Valid and clean NYS Driver’s License required.
Bilingual in Spanish required.

Skills

Case management
Child development education
Service coordination
Community outreach
Assessment
Documentation
Advocacy
Collaboration
Communication
Computer proficiency
Microsoft Office

Location

Community
Client home

Work Type

Part-time
Flexible scheduling
Occasional evenings or weekend events

Experience Level

At least 6 months' experience

Education Level

High school diploma or equivalent
NYS-AIMH Infant Mental Health Endorsement is a plus

About the Company

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.