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About the Role

The Dental Educational Programs Coordinator will manage the administrative and operational aspects of dental education and volunteer programs at Whitney Young Health Center. This role supports dental residency education, student rotations, interns, and volunteers, working collaboratively with the Dental Director and Practice Administrator to ensure smooth program operations and compliance with regulatory requirements.

Responsibilities

Coordinate day-to-day administrative operations of dental education, student, intern, and volunteer programs.
Serve as an administrative liaison between various stakeholders including leadership, faculty, residents, students, volunteers, educational institutions, and internal departments.
Coordinate onboarding and orientation activities for dental learners and volunteers, ensuring all required documentation is completed and tracked.
Maintain program calendars, schedules, records, deadlines, and administrative systems.
Coordinate meetings, educational activities, orientations, interviews, and other program-related events.
Prepare correspondence, reports, forms, schedules, educational materials, manuals, and handouts.
Provide administrative support for the dental residency program, including recruitment and application cycles.
Track resident completion of educational, clinical, competency, and program requirements.
Maintain organized resident and program records for administration and accreditation.
Compile information and prepare reports on resident participation and progress.
Coordinate resident rotation schedules and communicate requirements.
Assist with documentation, surveys, and reports for accreditation, program evaluation, and regulatory reporting.
Develop and maintain familiarity with accreditation standards (e.g., CODA) and institutional requirements.
Maintain organized documentation and tracking systems for accreditation and regulatory submissions.
Assist in gathering and preparing supporting documentation for accreditation and regulatory activities.
Track applicable deadlines and communicate upcoming requirements.
Support documentation for HRSA-funded dental education initiatives and other grants.
Maintain educational and learner competency documentation.
Compile program information to assist with the evaluation of educational program outcomes and learner progress.
Identify opportunities to improve educational program processes, documentation, workflows, and administrative systems.
Participate in quality improvement activities related to dental education.
Collaborate on process improvements and department initiatives affecting dental education programs.
Assist with the implementation and evaluation of approved educational program improvements.
Demonstrate excellence in customer service.
Adhere to HIPAA compliance, corporate compliance, and client confidentiality.
Ensure compliance with local, state, and federal regulations and accreditation standards.
Adhere to National Patient Safety Goals.
Complete other duties as assigned.

Requirements

Associate degree in healthcare administration, education, business administration, public health, human services, or a related field and at least two (2) years of relevant experience; OR high school diploma/GED and at least four (4) years of progressively responsible relevant experience.
Demonstrated experience coordinating multiple projects, schedules, programs, or administrative processes and meeting established deadlines.
Experience maintaining records, tracking requirements, preparing reports, and coordinating completion of required documentation.
Strong organizational, planning, written communication, verbal communication, and interpersonal skills.
Proficiency with Microsoft Office/Microsoft 365 applications (Word, Excel, Outlook, PowerPoint).
Ability to learn additional electronic systems and platforms.
Ability to appropriately handle confidential information.
Ability to work collaboratively with individuals from different professional, educational, and organizational backgrounds.
Bachelor’s degree in healthcare administration, education, business administration, public health, human services, or a related field (preferred).
Experience with accreditation, regulatory, compliance, or grant-supported program documentation (preferred).
Familiarity with CODA accreditation standards or graduate dental education (preferred).
Experience with ADEA PASS and/or the Postdoctoral Dental Matching Program (preferred).
Experience developing or coordinating orientation materials, educational resources, competency tracking tools, or program documentation (preferred).
Experience using Microsoft 365 collaboration and data-management tools (e.g., SharePoint, Forms, Excel) or comparable systems (preferred).
Dental assisting, dental hygiene, or other dental practice experience (preferred but not required).

Skills

Organizational skills
Planning skills
Written communication skills
Verbal communication skills
Interpersonal skills
Attention to detail
Record maintenance
Requirement tracking
Report preparation
Documentation coordination
Microsoft Office proficiency
Microsoft 365 proficiency
Ability to learn new electronic systems
Handling confidential information
Collaboration
Interpreting program requirements
Developing written instructions
Developing educational materials
Escalating concerns
Independent work
Learning accreditation standards
Learning institutional requirements
Learning specialized electronic platforms
Maintaining confidentiality
Sound judgment

Location

Whitney Young Health Center

Work Type

Full-time

Experience Level

Minimum 2 years of relevant experience with an Associate degree
Minimum 4 years of relevant experience with a High School Diploma/GED

Education Level

Associate degree in healthcare administration, education, business administration, public health, human services, or a related field
High school diploma/GED
Bachelor's degree in healthcare administration, education, business administration, public health, human services, or a related field (preferred)

Salary/Compensations

$27.00 - $31.00 hourly

About the Company

Whitney Young Health Center (WYH) is dedicated to providing comprehensive health services.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.