GENERAL MANAGER - SOUTH KENSINGTON at Honest Burgers | GB | Rezi

GENERAL MANAGER - SOUTH KENSINGTON at Honest Burgers

GENERAL MANAGER - SOUTH KENSINGTON

Honest Burgers · GB

1 weeks ago

GENERAL MANAGER - SOUTH KENSINGTON

Honest Burgers · GB

9 days ago
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About the Role

We are seeking an experienced General Manager to lead our fast-paced South Kensington restaurant. This high-profile role requires a leader who drives positive energy, fosters team development, and ensures an exceptional guest experience. You will be responsible for local marketing, sales, and maintaining operational excellence.

Responsibilities

  • Lead from the front with a positive and energetic approach.
  • Drive local marketing and sales initiatives.
  • Engage with and support the local community.
  • Manage and develop a high-performing restaurant team.
  • Ensure a memorable guest experience.
  • Achieve and maintain high GOS/customer experience scores.
  • Demonstrate pride and ownership in restaurant operations.
  • Build and develop a team that shares pride and ownership.
  • Embrace leadership responsibilities, coaching and guiding the team.
  • Collaborate with the kitchen, Head Chef, and management team to meet KPIs, standards, and efficiency.
  • Prioritize team happiness and welfare.
  • Foster a culture of loyalty, positivity, and opportunity.
  • Report to the Operations Manager and collaborate with the OBR restaurant management team.

Requirements

  • Proven success as a General Manager in a current site/business.
  • Demonstrated ongoing team development and progression.
  • Proven positive sales and KPI growth.
  • Consistent Audit and EHO outcomes.
  • Experience with commercial and COGs controls.
  • Track record of improvements to service and restaurant environment.

Skills

  • Leadership
  • Team Development
  • Coaching
  • Marketing
  • Sales
  • Customer Experience Management
  • Operational Management
  • KPI Management
  • Financial Control
  • Team Motivation

Location

  • South Kensington

Work Type

  • Full-time
  • Contract

Experience Level

  • Experienced General Manager

Salary/Compensations

  • £42,000 basic salary
  • Service charge (estimated £1-£5 per hour additional earnings)
  • Bonus scheme

Benefits

  • Service charge split equally among employees
  • Bonus scheme
  • Guaranteed full-time contracted hours
  • Complimentary team food & soft drinks while on shift
  • £100/month food & drink allowance off shift (VIB)
  • Fully paid birthday off
  • 28 days holiday (inclusive of bank holidays)
  • Up to £1000 “Refer a Friend” scheme
  • Access to online 24/7 GP
  • Hospitality, retail and gym membership discounts
  • Cycle to work scheme
  • Enhanced company sick pay (after 2nd year)
  • Enhanced maternity or paternity pay (after 1st year)
  • Craft Exchange Programme

About the Company

  • We are a company that believes in equal access to support and opportunity for all.
  • We celebrate differences and strive for diversity, inclusivity, and a warm welcome for everyone.

Equal Opportunity

  • We believe in equal access to support and opportunity that exists for all.
  • We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone.
  • Your name, age, race or gender does not need to be on your CV.