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About the Role
This position is a training opportunity to become a Sales Consultant, responsible for assisting in achieving community sales goals by generating traffic, securing sales agreements, ensuring customer satisfaction, and providing a luxury customer experience from initial visit through move-in.
Responsibilities
- Generate traffic for the community.
- Maintain online presence with updated community information on platforms like Tollbrothers.com and MLS.
- Support online and onsite sales teams to drive internet lead conversion.
- Build and leverage relationships with Real Estate Agents.
- Conduct regular prospecting and appointment setting activities.
- Coordinate with the marketing team to plan traffic-generating activities.
- Learn to manage the supply of quick delivery homes.
- Complete competitive analysis on products, features, neighborhoods, and amenities.
- Monitor community and model home appearance to meet White Glove Checklist standards.
- Demonstrate model home, community/floorplan features, and homesites to customers.
- Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, and E1 for business needs and customer information updates.
- Assist in preparing and presenting paperwork, including real estate documents, to customers.
- Attend and participate in all sales meetings.
- Provide customers with an exceptional experience from their first visit.
- Partner with the design studio team to meet business objectives and enhance the customer experience.
- Assist in facilitating the mortgage process with TBI Mortgage, including ensuring buyer applications, receiving commitment letters, and working with lenders to ensure loans are on track.
- Facilitate weekly communication processes with post-sale customers.
- Deliver closing gifts to homeowners.
Requirements
- Real Estate license is required in some states.
- Weekend availability is required.
- Maintains a full-time, 5-day work week.
- Self-starter, motivated to learn through mentorship.
Skills
- Customer Service
- Selling techniques
- Collaboration
- Negotiation
- Communication
- Coachable
Location
- Carmel, New York
Work Type
- On-site
- Full-time
Experience Level
- 1+ years sales and/or customer service experience (Preferred)
Education Level
- Bachelor’s degree (Preferred)
Salary/Compensations
- $36,500 - $45,900 plus a standard per home commission program and a monthly mobile device allowance.
Benefits
- Comprehensive medical/dental
- 401(k) with a company match
- Discounted stock purchase
- Discounts on mortgages, homes, appliances, and much more
About the Company
- Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S.
- A Fortune 500 company operating in over 60 markets.
- The country’s premier luxury builder with the widest range of product offerings and price points in the industry.
- Serves first-time, move-up, active-adult, and second-home buyers.
- Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect.
- Believes every employee should feel safe to be their true and authentic self at work.
- Strives to uphold the values that its founders instilled, creating an exceptional place to work that is inclusive to all.
Equal Opportunity
- Toll Brothers is committed to ensuring equal employment opportunity.
- All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws.
- Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.