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About the Role
Coordinate and expedite the flow of machine parts orders for Amcor customers, ensuring timely shipping and effective communication.
Responsibilities
- Receive and enter orders for same-day shipping whenever possible.
- Communicate pricing and lead times to customers.
- Coordinate engineering support for customer mechanical or electrical issues.
- Provide internal assistance to field service representatives by redirecting troubleshooting to the RE&D Engineering Team.
- Assist the shipping department with same-day delivery arrangements for emergency situations.
- Monitor parts inventory levels and report shortages to Purchasing.
- Run end-of-day reports.
- Monitor back orders and follow up with Purchasing.
- Receive, prepare, and invoice incoming orders.
- Assist customers in locating correct part numbers.
- Schedule trucks for pickups and complete required shipping forms.
- Make shipping arrangements and coordinate truck shipments with carriers.
- Coordinate international shipments with Corp. Logistics when needed.
- Obtain transportation quotations.
- Provide backup for receptionist duties, including answering phones.
- Monitor customer back-order lists and verify against actual receipts for expediting.
- Create work orders for assemblies and pull kits.
- Issue purchase orders.
- Complete special projects and reports as assigned.
- Perform other duties as required.
Requirements
- Considerable oral and written communication skills for interaction with customers and internal departments.
- Strong administrative and organizational skills to manage high paper flow and prioritize tasks.
- Basic knowledge of products and manufacturing processes.
- Basic knowledge of assembly procedures, shipping, and inventory control.
- Basic computer proficiency, including Microsoft Excel, Word, and Access.
- High school diploma or equivalency with an emphasis on business and computer subjects is desired.
- One to two years of exposure to Amcor office procedures is desirable but not essential.
Skills
- Communication
- Administrative
- Organizational
- Microsoft Excel
- Microsoft Word
- Microsoft Access
Location
- United States
Work Type
- Full-time
Experience Level
- Entry Level
- Mid Level
Education Level
- High School Diploma
Benefits
- Medical, dental, and vision plans
- Flexible time off
- Company-paid holidays
- Wellbeing program & Employee Assistance Program
- Health Savings Account/Flexible Spending Account
- Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
- Paid Parental Leave
- Retirement Savings Plan with company match
- Tuition Reimbursement
- Discretionary annual bonus program
About the Company
- Amcor is transforming the packaging industry and improving lives around the world.
- We unpack possibility through innovative and responsible packaging solutions.
- Over 10,000 consumers worldwide encounter our products every second.
- We ensure safe access to food, medicine, and other goods.
- Our shared values and behaviors unite us as we work together to elevate customers, shape lives, and protect the future.
- We champion our customers and help them succeed.
- We play to win, adapting quickly in an ever-changing world.
- We make smart choices to safeguard our business, communities, and the people we serve.
- We invest in our world-class team, empowering colleagues to reach their potential.
Equal Opportunity
- Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
- We verify the identity and employment authorization of individuals hired for employment in the United States.