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About the Role
Oversee all aspects of daily retail store operations, including merchandising, product launches, and sales objectives, to ensure customers receive an extraordinary experience. Provide best-in-class paid training to coach a team of retail sales consultants to meet sales and service goals.
Responsibilities
- Oversee store operations
- Manage and develop a team
- Ensure customers experience AT&T's services, entertainment, and technology
- Oversee merchandising and product launches
- Meet and exceed sales objectives
- Provide customers with an extraordinary experience with products and services
- Coach a team of retail sales consultants to ensure they meet sales and service goals
Requirements
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical, and problem-solving skills
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems
- Ability to collaborate with key stakeholders on initiatives beyond store walls
Skills
- Spanish
- English
- Leadership
- Communication
- Sales
- Customer Experience
- Planning
- Analytical
- Problem-solving
Location
- USA:NY:Astoria:30-67 Steinway St:RET/RET
Work Type
- Regular
- Full-time
Experience Level
- Management experience
- Three or more years of sales and/or customer experience
Salary/Compensations
- $66,100.00 - $99,100.00 + commission $24,000
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond state and local law may be available
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
About the Company
- AT&T and its subsidiaries are committed to equal employment opportunity.
- AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Equal Opportunity
- All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws.
- In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities.