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Tailor your resume to this Technical Program Manager, 6 months fixed-term - (People Systems, People & Culture) role.

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Tailor your resume to this Technical Program Manager, 6 months fixed-term - (People Systems, People & Culture) role.

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About the Role

As a Technical Program Manager, you will own the roadmap for People Systems, the technical programs that shape how colleagues across Delivery Hero hire, grow, and get supported. You will identify friction points and opportunities for improvement and automation, and use data-driven insights to guide product decisions and iteration.

Responsibilities

• Own the People Systems roadmap and translate it into an execution plan with clear, impact-based goals.
• Run interviews and surveys across our global entities and CoEs to uncover unserved needs across the People Systems domain.
• Identify friction points and opportunities for improvement and automation.
• Set and monitor success metrics and KPIs for system performance, customer satisfaction and business impact.
• Use data-driven insights to guide product decisions and iteration.

Requirements

• 4+ years in product, project or program management, delivering complex, data-driven technical products at scale with tangible results.
• Data fluency and hands-on collaboration with engineers, data scientists or analysts, plus an analytical mindset for breaking complex problems into scalable solutions.
• Previous ownership of a tech or AI roadmap and its execution with a cross-functional team, including senior stakeholders.
• Proven ability to translate diverging business needs into tech and data product solutions.
• Clear communication and stakeholder management that builds alignment across global teams, including data science, engineering and brand stakeholders.
• Autonomy and ownership of long-term OKRs, turning complex challenges into clear, actionable product plans.

Skills

• HR or people-tech platforms, such as HRIS, talent or workforce systems.
• Applying AI or automation to internal processes.
• Running user research with internal customers.
• Working across multiple brands or entities in a global organisation.

Location

• Berlin, Germany

Work Type

• Hybrid

Experience Level

• 4+ years

Benefits

• 27 days holiday with an extra day on 2nd and 3rd year of service
• 1.000 € Educational Budget
• Language Courses
• Parental Support
• Access to the Udemy Business platform
• Health Checkups
• Meditation & Gym
• Employee Share Purchase Plan
• Sabbatical Bank
• Public Transportation Ticket Discount
• Life & Accident Insurance
• Corporate Pension Plan
• Digital Meal Vouchers
• Food Vouchers

About the Company

• As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door.
• We operate in around 65 countries worldwide, powered by tech, designed by people.
• As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
• We push hard, learn quickly and stay human along the way.
• It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side.
• If you’re curious, collaborative and ready to dive deep into meaningful work, you’ll fit right in.

Equal Opportunity

• We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience.
• Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.
• We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected].
• You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.