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About the Role
This role is critical in supporting our Fleet Operations team, ensuring smooth day-to-day operations, accurate recordkeeping, and professional communication with customers and vendors.
Responsibilities
- Provide administrative support to the Fleet Director, Regional Managers, Supervisors, and Facility Managers.
- Prepare and maintain service department records, reports, and spreadsheets.
- Assist with Preventative Maintenance scheduling and follow-up with customers.
- Process warranty claims documentation and assist with OEM portal updates.
- Help manage Billback Estimates by compiling photos, repair orders, and supporting files.
- Monitor and track Out-of-Service and Substitute units, updating reports daily.
- Coordinate with Parts Administrators to ensure proper billing and returns processing.
- Prepare customer-ready correspondence, estimates, and compliance documentation.
- Maintain electronic filing systems for inspections, registrations, and repair orders.
- Support supervisors with timecard tracking, scheduling, and new-hire onboarding paperwork.
- Answer phones and emails, providing professional customer support and routing inquiries appropriately.
- Act as liaison between Leasing Fleet operations and other GTL departments (Sales, Rental, Retail Service).
Requirements
- 2+ years administrative support experience (automotive/trucking industry preferred).
- Proficient in Microsoft Office (Excel, Word, Outlook, Teams).
- Experience with fleet management or dealership systems (Enrich, Decisiv, Geotab, or similar) a plus.
- Excellent organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to multitask in a fast-paced environment.
- Must pass background check and drug test.
- High School Diploma or GED required (Associate’s Degree preferred).
Skills
- Microsoft Office (Excel, Word, Outlook, Teams)
- Fleet management systems
- Dealership systems
- Organizational skills
- Attention to detail
- Written communication
- Verbal communication
- Multitasking
Education Level
- High School Diploma or GED
- Associate’s Degree
Salary/Compensations
- Competitive salary with growth opportunities.
Benefits
- Medical, Dental, Vision
- 401K
- Paid Holidays
- Paid Time Off
- Career development
- Medical and Dental plan
- 401k with an employer match
- EMPLOYER Paid Life insurance benefit
- Gym Reimbursement program
About the Company
- Gabrielli Truck Leasing (GTL), a division of Gabrielli Truck Sales, is the Northeast’s largest commercial truck leasing and rental provider.
- At Gabrielli Truck Leasing, you’ll be part of a team that values customer service, operational excellence, and professional growth.
Equal Opportunity
- Gabrielli Truck Sales is an Equal Opportunity Employer.
- We value a diverse and inclusive working atmosphere.
- All qualified applicants will receive consideration for employment without regard to pregnancy, race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.
- Gabrielli Truck Sales provides reasonable accommodations for employees and applicants with disabilities or pregnant consistent with applicable law.
- If you need a reasonable accommodation during the application process, please let us know.