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About the Role

Crosby’s is seeking a motivated and dependable Assistant Store Manager to support daily store operations, create a welcoming environment, and deliver exceptional customer service. This role is key in supervising team members, maintaining operational standards, and ensuring positive customer experiences.

Responsibilities

Deliver prompt, friendly, and professional service to every customer
Prepare fresh food and made-to-order items following quality and cleanliness standards
Promote and assist customers with enrolling in My Crosby’s Rewards
Drive sales through suggestive selling and add-on recommendations
Handle customer concerns and resolve issues when the Team Leader is not present
Oversee daily operations to ensure efficiency and profitability
Maintain store cleanliness, organization, and brand standards
Support merchandising, promotions, and inventory management
Ensure compliance with all food safety, tobacco, alcohol, and company regulations
Communicate effectively with team members and leadership
Train, coach, and support store associates
Assist with scheduling and maintaining proper staffing levels
Provide feedback on employee performance and development
Foster a positive, respectful, and team-oriented work environment
Assist with inventory control, audits, and reporting
Support accurate cash handling and daily bank deposits
Review timekeeping and assist with payroll processing
Report discrepancies and maintain accurate records
Help maintain a safe and secure store environment
Follow proper opening/closing procedures and cash security policies
Monitor equipment, cleanliness, and overall store conditions
Report maintenance or safety concerns promptly

Requirements

Must be 21 years of age
High School Diploma or equivalent required
Able to work at least 40 hours/week, including weekends
Valid Driver’s license that meets company policy
Reliable transportation for position requirements (e.g., meetings, daily banking, etc.)
Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins
Ability to clearly assess and validate customer identification
Ability to understand operating instructions for lottery, point of sale systems (POS), and other equipment
Tolerance of exposure to gasoline fumes and cleaning products

Skills

Customer service
Food preparation
Sales
Problem-solving
Team leadership
Communication
Inventory management
Cash handling
Basic math

Location

Onsite

Work Type

Full-time

Experience Level

Experience Preferred

Education Level

High School Diploma or equivalent

Salary/Compensations

The advertised rate of pay is inclusive of a $1.50 Shift Differential added for hours worked between 11:00PM-7:00AM.

Benefits

Career growth opportunities
Company Discounts
Significant Fuel Discounts!
Paid Time Off
401K
Referral Bonus ($250 + a free pizza!)
Company-paid Employee Assistance Program

About the Company

Crosby’s is a local brand that supports its community.

Equal Opportunity

Employment with Reid Group is "at-will." Employment at-will may be terminated at any time by the employee or by Reid Group.
All requirements and duties are considered essential functions.
Reid Group also reserves the right to adjust workers' schedules and physical locations based on operational needs.