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About the Role
The Practice Manager (PM) provides strategic leadership and oversight at their healthcare center, co-leading cross-functional teams with the Medical Director and Nurse Manager to ensure effective day-to-day operations, employee engagement, and patient satisfaction. The PM is responsible for patient growth and retention, client experience, operational performance, and financial management in collaboration with the revenue cycle team. They also play a crucial role in policy development, process improvement, and cultivating relationships with service providers to enhance the healthcare experience. The PM acts as a patient advocate, removing obstacles to care and fostering a patient-centric, supportive environment.
Responsibilities
- Provide strategic leadership and oversight at their healthcare center.
- Co-lead cross-functional teams alongside the Medical Director and Nurse Manager.
- Ensure effective management of day-to-day operations, employee engagement, and patient satisfaction initiatives.
- Drive patient growth and retention, client experience, and operational performance.
- Serve as the primary financial performance manager in collaboration with AHF's revenue cycle team.
- Contribute to policy development and process improvement.
- Cultivate relationships with service providers.
- Enhance the reputation of AHF by serving as a dedicated patient advocate.
- Remove obstacles to care.
- Ensure the healthcare center operates seamlessly by championing a patient-centric approach.
- Foster a supportive environment for both the healthcare team and the patients.
Requirements
- Ensure that the AHF Core Values and Mission stay top of mind with all that you do.
- Be nimble and able to adapt in a dynamic environment.
- Work as part of a close-knit team to go above and beyond to meet the needs of our patients.
- Elevate AHF's reputation as a leader in comprehensive and compassionate healthcare.
Benefits
- Comprehensive benefits to help our employees do and be their very best.
- Benefits are intended to enhance employee physical, financial, spiritual and professional health.
About the Company
- AIDS Healthcare Foundation (AHF) is the largest specialized provider of HIV/AIDS medical care in the nation.
- AHF's mission is to provide cutting edge medicine and advocacy, regardless of ability to pay.
- Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
- AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
- AHF is nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.