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About the Role
This role is responsible for driving Human Capital & Talent (HC&T) systems and process initiatives by leading structured testing, preparing clear documentation, and maintaining effective follow-up. The position involves creating and maintaining comprehensive documentation of HC&T solutions, including business requirements documents (BRDs), process maps, workflows, and user-facing materials, to support configuration, adoption, and ongoing use.
Responsibilities
- Develop a strategy for version control and ensure documentation is complete, accurate, up-to-date, aligned to standards and templates, and stored in approved repositories.
- Identify opportunities to streamline and improve documentation practices and templates across HC&T projects.
- Organize end-to-end testing activities for HC&T system changes (e.g., PeopleSoft, Kronos, ServiceNow) in partnership with project managers, architects, and analysts.
- Drive strategic planning of testing activities, ensuring effective preparation, execution, and documentation of test cycles.
- Promote rigorous defect management and cross-functional collaboration to support audit, compliance, and overall solution quality.
- Collaborate on key projects, design, and status meetings across HC&T systems and initiatives.
- Capture decisions, action items, ownership, and timelines in meeting summaries.
- Ensure consistent, high-quality summaries that support effective documentation and testing outcomes.
- Serve as a central point of contact for project testing and documentation support.
- Collaborate cross-functionally with HC&T leadership, system architects, and subject matter experts on cross-system process documentation.
- Conduct periodic reviews of documentation for completeness and consistency with governance expectations.
- Protect and maintain highly sensitive, confidential, privileged, financial, and/or proprietary information.
Requirements
- Well-developed and professional interpersonal skills, including active listening.
- Excellent written and verbal communication skills.
- Ability to interact with people at all organizational levels.
- Ability to take initiative and work both independently and in a collaborative team environment with a customer-service focus.
- Ability to undertake large, long-term projects, develop alternative methods to complete them, and implement solutions.
Skills
- PeopleSoft
- Kronos
- ServiceNow
- Project coordination
- Project management
- HR systems
- HR
- Testing
- Documentation
- Version control
- Process mapping
- Workflows
Location
- New York
Work Type
- Hybrid
- In-office
Experience Level
- Minimum of five (5) years of cumulative experience
- Minimum of three (3) years of experience in project coordination or management
- Minimum of five (5) years of HR or HR Systems experience (may be considered in lieu of a degree)
Education Level
- Bachelor's degree or equivalent in a related field (e.g., Computer Science, Information Systems, Human Resources, or Business Administration)
Salary/Compensations
- USD $120,000.00 - USD $140,000.00 /Yr.
Benefits
- Healthcare, life and disability insurance
- Generous 401k plan
- At least 11 paid holidays per year
- PTO program that accrues 23 days during the first year of employment and grows with tenure
- Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
- Professional development programs
- Employee discounts
- Affinity groups, networks, and coalitions for lawyers and staff
About the Company
- Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy.
- We are the market leaders in major financial and business centers around the world.
- Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture.
- If you aspire to be the best, and work with the best, this is where you belong.
Equal Opportunity
- Latham & Watkins is an equal opportunity employer.
- The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.