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About the Role
This is a dynamic, hands-on role where your flexibility and customer service skills make a real difference. You will assist customers throughout various parts of the rental and return process on our airport lots, providing professional, friendly customer service to help ensure a smooth, efficient, and positive experience for every customer.
Responsibilities
- Assist customers throughout various parts of the rental and return process on airport lots.
- Check vehicles.
- Enter information into a handheld device.
- Process rentals for loyalty customers.
- Assist customers at exit gates.
- Check in vehicles at return.
- Provide professional, friendly customer service.
Requirements
- Valid Driver’s License
- Basic computer skills (typing, data entry)
- Effective verbal communication and customer service skills
- A customer-first mindset with a genuine desire to help people and create positive experiences
- Strong customer service skills, including professionalism, patience, and clear communication
- Willingness to work outdoors and stay active
- Flexibility to work all shifts
- Must be able to type, sit, stand, walk, or move throughout the rental lot; enter and exit vehicles for prolonged periods; and drive a variety of vehicles
- Must be 18 years of age and legally authorized to work in the United States
- Regular, on-site presence required
- 6 months retail or customer service experience in a fast-paced environment is a bonus
Skills
- Customer service
- Communication
- Data entry
- Professionalism
- Patience
Location
- Austin
- Texas
- United States of America
Work Type
- On-site
- Full-time
- Part-time
Experience Level
- 6 months retail or customer service experience in a fast-paced environment is a bonus
Salary/Compensations
- $17.50/hour
- Monthly Commission Opportunity
- Shift Premium may Apply
Benefits
- Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
- On-the-job training
- Paid time off
- Medical, dental and other insurance
- Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
- Retirement benefits (401k)
- Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
About the Company
- Avis Budget Group is a team of 25,000 driven people, performing with purpose.
- We are moving the future of transportation forward with innovative, customer-focused solutions.
- Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
- We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Equal Opportunity
- Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.