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About the Role
As part of our Customer Insights team, you will support primary research projects providing exposure to qualitative and quantitative research. We are looking for someone who is curious, analytically minded, comfortable learning new tools and methods, and motivated to turn consumer feedback into clear, evidence-based insights. In this role, you will gain hands-on experience across all phases of the research process from programming quantitative surveys to running statistical analyses and synthesizing findings into insights.
Responsibilities
- Program, test, and field quantitative surveys in Qualtrics, ensuring data quality, branching logic, and seamless respondent user experience.
- Assist in managing participant recruitment, sample monitoring, fieldwork tracking, and quality assurance across active qualitative and quantitative studies.
- Clean survey datasets, perform crosstabs and statistical significance testing, and surface key audience trends.
- Review interview transcripts and session recordings to extract themes, customer quotes, and pain points leveraging AI-enabled tools.
- Assist in translating data into charts, tables and visualizations and narrative-driven presentations for cross-functional stakeholders.
Requirements
- Currently pursuing a Bachelor’s degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or a related field
- Coursework or project experience in primary qualitative or quantitative research methods
- Strong proficiency in Google products, including Docs, Slides and Sheets
- Exposure to or strong interest in leveraging generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude)
- Strong written and verbal communication skills with the ability to summarize complex data into clear, meaningful findings
- The ability to work independently as well as collaboratively as a team member.
- Enrollment in a 4-year undergraduate degree program
- Graduating in Dec 2027 – July 2029 (U.S.)
- Does not require sponsorship for employment visa status (now or in the future) in the country where applying.
Skills
- Qualtrics
- Generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude)
- Google products (Docs, Slides, Sheets)
- Statistical analysis
- Data visualization
- Presentation skills
- Written communication
- Verbal communication
- Independent work
- Team collaboration
Location
- In-office
Work Type
- Internship
- Full-time
Experience Level
- Internship
Education Level
- Bachelor’s degree
Salary/Compensations
- $28.00 - $28.00
Benefits
- Comprehensive and competitive benefits package covering health, retirement, wellbeing, and more
- Optional benefits to meet diverse needs
About the Company
- Dow Jones - Marketing
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
- We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
- Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.