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About the Role

Turbo Technicians, LLC., a Smart Care company, is seeking skilled technicians in New York City, NY and surrounding areas to specialize in Rapid Cook technology, including commercial coffee/espresso machines and turbo/combi-ovens. Candidates with technical aptitude and experience in field service or restaurant equipment are preferred. This role offers career growth and support.

Responsibilities

Provide professional, courteous, and motivated service.
Perform reactive 24-hour service, including troubleshooting, diagnosis, repair, and resolution.
Ensure customer satisfaction and product performance through efficient services, including repair, installation, removal, preventive maintenance, and cleaning.
Order and schedule delivery of repair parts and maintain inventory.
Accurately record and complete work orders, maintaining proper documentation.
Interact effectively with internal dispatch, management, warehouse, and technician teams.
Maintain a professional appearance and keep the service vehicle clean.

Requirements

Ability to troubleshoot, test, repair, and service technical equipment.
Knowledge of basic electricity (amperage, voltage, resistance) and ability to read basic equipment schematics.
Ability to understand, read, and utilize a multimeter.
Ability to work flexible shifts.
Familiarity with basic tools and multimeter.
Basic understanding and skill set of MS Office.
Valid Driver's license.
Organizational skills, attention to detail, and a sense of urgency in responsiveness.
Ability to adapt to workplace environment and organizational change.
Must be reliable, dependable, punctual, maintain good attendance, and be conscientious about product performance.
Able to lift and move heavy restaurant equipment when needed.

Skills

Technical aptitude
Field service
Restaurant equipment repair
Troubleshooting
Diagnosis
Repair
Installation
Preventive maintenance
Basic electricity
Multimeter usage
MS Office
Organizational skills
Attention to detail
Adaptability

Location

New York City, NY

Work Type

Portal to Portal Service
Full-time

Experience Level

Preferred background in Field service or Restaurant Equipment

Salary/Compensations

$1,000 Sign On Bonus

Benefits

Paid training
Company vehicle
401K Company Match
3 Weeks of PTO
Holidays and Floating Holidays
Medical, Dental, Vision
Fuel card
Repair/Service Tools
Supplies
Cellphone
Over Time Opportunities

About the Company

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment.
Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.
All qualified individuals are encouraged to apply.
If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.