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About the Role
As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing. By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate. Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day.
Responsibilities
- Maintain engineering and maintenance standards across clubs within your region.
- Support Health & Safety, statutory compliance, insurance inspections, Fire Safety and Legionella control (L8).
- Drive planned preventative maintenance and reactive maintenance performance, ensuring SLAs are met.
- Provide technical support and remote fault-finding, including swimming pool and plant maintenance.
- Support the training and development of maintenance teams, sharing technical knowledge and best practice.
- Support maintenance projects, budget control and utilities efficiency, helping reduce operational costs and club closures.
- Work collaboratively with club teams and regional stakeholders to improve maintenance standards and operational performance.
Requirements
- A technical Level 2 qualification of City & Guilds equivalent or higher.
- Industry-recognised pool plant qualification.
- Extensive engineering and maintenance experience, including pool maintenance.
- Strong fault-finding skills and knowledge of Health & Safety legislation and statutory compliance.
- Experience supporting technical projects, managing budgets and delivering operational improvements.
- Excellent planning, time management and attention to detail.
- Strong communication and stakeholder management skills, with the ability to influence at all levels.
- A proactive, solutions-focused approach with a commitment to safety, continuous improvement and exceptional service.
Skills
- Pool plant maintenance
- Fault-finding
- Health & Safety legislation
- Statutory compliance
- Project support
- Budget management
- Operational improvements
- Planning
- Time management
- Attention to detail
- Communication
- Stakeholder management
- Influencing
Work Type
- Full Time
Education Level
- Technical Level 2 qualification of City & Guilds equivalent or higher
- Industry-recognised pool plant qualification
Benefits
- 25 days (excluding bank holidays) annual leave, plus a Celebration Day
- Scottish Widows Pension with 5% employer matching contributions
- Complimentary Virgin Active membership for you and a buddy
- Free membership for your children
- Private Dental and Healthcare Insurance
- Life Assurance 4x your salary
- Discounts across Virgin active
- Access to Virgin Family discounts (Virgin Atlantic, Virgin Holidays, Virgin Media/O2)
- 20% off food and drink at KAUAI branches
- Access to Salary Finance for loans and savings plans
- Health Heroes employer assistance programme with 6 free counselling sessions
- Complimentary corporate letting services with Dexters
- Access to ePoints for online discounts
- Discount on VA Academy courses
About the Company
- As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing.
- By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate.
- Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day.