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About the Role
American Express is building a talent pipeline for future Agentic AI Engineering opportunities. This posting is an expression of interest to connect with talented engineers for anticipated roles in developing and deploying agentic AI systems at scale within the financial services industry.
Responsibilities
- Contribute to the design and implementation of LLM-powered and agentic product features.
- Build and extend agentic AI workflows that reason over context, call tools, and perform actions.
- Implement and maintain retrieval-augmented generation (RAG) pipelines over financial data, focusing on correctness and safety.
- Contribute to shared AI infrastructure such as LLM services, orchestration components, and evaluation or monitoring tooling.
- Participate in operating AI systems in production, including monitoring, debugging, and improving reliability and performance.
- Collaborate with product and design partners to translate customer needs into technical solutions.
Requirements
- Demonstrated experience in professional software engineering.
- Hands-on experience building or contributing to AI-powered features, LLM-based applications, or applied ML systems.
- Solid engineering fundamentals in at least one backend language (Python, Go, or TypeScript).
- Familiarity with APIs, basic cloud concepts, and modern development practices.
- Interest in agentic AI systems, autonomy, and AI-assisted development workflows.
- Willingness to learn, take feedback, and grow technical ownership over time.
- Comfort working in collaborative, cross-functional teams.
- A strong customer mindset and curiosity about real-world problem solving.
Skills
- Python
- Go
- TypeScript
- AWS
- GCP
- Kubernetes
- REST
- gRPC
- Kafka
- LLMs
- Agent orchestration
- Retrieval-augmented generation (RAG)
- Vector storage
- AI-assisted development tools
Location
- Virtual
- Hybrid
- Onsite
Work Type
- Full-time
- Contract
Experience Level
- Mid-level
- Senior
Salary/Compensations
- Competitive base salaries
- Bonus incentives
Benefits
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About the Company
- American Express has a 175-year history of innovation, shared values, and Leadership Behaviors.
- The company is committed to backing its customers, communities, and colleagues.
- Operations are conducted with a strong risk mindset, ensuring trust, security, and service.
- Team Amex offers support for holistic well-being, skill development, leadership growth, and career advancement.
Equal Opportunity
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.