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About the Role

As a Senior Product Manager II at Axon 911, your mission is to achieve “The Perfect Response” by identifying and solving gaps in emergency response through product innovation or new workflows. You will lead large, cross-functional initiatives that push the boundaries of communication and data-sharing for 911 telecommunicators, dispatchers, and responders.

Responsibilities

Be your domain’s CEO: Identify the summit, limiting factors, and prioritize ruthlessly to accomplish the mission.
Lead Major Cross-Functional Projects: Plan and deliver complex features/products impacting multiple customer personas.
Shape and Communicate Roadmaps: Establish product roadmaps reflecting company strategy and secure stakeholder buy-in.
Champion Deep Customer Understanding & Relationships: Conduct extensive customer research, including onsite ridealongs and sit-alongs, to embed empathy and real-world needs into decisions.
Facilitate Stakeholder Alignment: Influence through clear articulation of product vision and reconcile conflicting priorities.
Mentor and Develop PM Talent: Provide structured guidance to other product managers.
Drive Complex Initiatives: Tackle project blockers decisively and keep cross-functional teams aligned on objectives.

Requirements

Bring 5+ years of experience delivering large-scale, cross-functional projects in B2B or B2G SaaS environments.
Experience building 0-to-1 products or scaling deeply technical products from 1→100.
Adept at collaborating with engineering teams, translating high-level vision into actionable technical requirements.
Excel at weaving market research, user feedback, and data analysis into coherent strategies.
Proven record of building alignment across engineering, design, sales, and marketing teams.
Thrive in rapidly changing environments, continuously iterating based on market and user feedback.
Self-driven, proactively identify opportunities, and inspire teams.
Keep the customer’s needs at the heart of every decision.

Skills

Product Management
SaaS
B2B
B2G
0-to-1 product development
Scaling technical products
Collaboration with engineering
Market research
User feedback analysis
Data analysis
Strategic planning
Leadership
Cross-functional team alignment
Adaptability
Growth mindset
Customer empathy

Location

Manhattan

Work Type

Hybrid

Experience Level

5+ years

Salary/Compensations

$162,150—$216,200 USD

Benefits

Competitive salary and 401k with employer match
Discretionary time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Development Programs
Snacks in offices

About the Company

Axon 911 brings together Prepared and Carbyne under Axon to create the only platform combining modern 911 infrastructure with an AI intelligence layer.
Axon's mission is to Protect Life.
Axon is committed to the well-being and safety of its employees and its impact on the environment.

Equal Opportunity

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion.
We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.
If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.