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About the Role
We are looking for a client-centric Insurance Advisor to join our growing team. This is a fantastic opportunity for a growth & service-oriented professional who holds themselves to the highest standards and aligns their success with that of the customer.
Responsibilities
- Assist prospective insurance clients provided by APOLLO
- Assess client needs to advise on coverage requirements
- Engage with prospective clients to convert requests into customers
- Offer continuous support from information gathering, quote, and bind to deliver a seamless client experience
- Recommend operational improvements to enhance customer experience
- Provide feedback and insights to enhance product offerings
- Service APOLLO’s book of business and provide top-notch customer service through live-chat, email, and phone
- Ensure clients understand policy coverage and exclusions through clear communication
- Maintain current customer base by delivering exceptional service with a strong sense of ownership
- Report new claims and guide clients through the claims process with empathy
- Demonstrate a thorough understanding of APOLLO products and assist clients with questions, policy changes, and inquiries
- Other duties as assigned
Requirements
- 1+ years of experience in a Broker/Advisor role
- RIBO License required
- Experience with personal lines insurance products and claims process
- Passion for Sales & Customer Service
- Excellent written and verbal communication skills
- Attention to detail and demonstrated flexibility in managing multiple clients
- Independent, self-motivated, ambitious, and competitive individual able to thrive in a fast-paced environment
Work Type
- Full-time
Experience Level
- 1+ years of experience
Salary/Compensations
- Competitive compensation
Benefits
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
About the Company
- Gallagher helps clients face risk with confidence, enabling them to grow, lead, and innovate.
- APOLLO Insurance Agency Ltd. and APOLLO Insurance Solutions Ltd. are subsidiaries of Arthur J. Gallagher Canada Limited.
- APOLLO is Canada’s leading insurtech, providing comprehensive and cost-effective tenant and small business insurance.
- APOLLO replaces the traditional insurance buying process with a simple and immediate digital ecommerce experience.
- APOLLO is a team of empowered and motivated individuals committed to disrupting a $5 trillion dollar global industry.
- APOLLO has won multiple awards and recognition including Insurance Business Canada’s 5-Star MGA 2025, Prestige Awards Insurance Provider of the Year 2025, Proptech30 2025, Insurance Business Canada’s 5-Star Claims 2024, Insurance Business Canada’s Top Insurance Employer 2022 & 2021 and Digital Innovator of the Year 2022, Insurance-Canada.ca’s 2021 Technology Award, and LinkedIn’s Top Startups 2021.
Equal Opportunity
- Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)