Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Studio Support Lead role.
Rezi rewrites your resume against The Class by Taryn Toomey's job description. Free.
Tailor your resume to this Studio Support Lead role.
Rezi rewrites your resume against The Class by Taryn Toomey's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Studio Support Lead posting at The Class by Taryn Toomey — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Studio Support Lead posting at The Class by Taryn Toomey — free, in seconds.
About the Role
The Class is seeking an organized, proactive, and hospitality-minded Studio Support Lead to oversee daily studio operations, support Studio Support teams, and ensure an exceptional experience for students, Teachers, and the digital community. This hands-on role combines regular Studio Support shifts with dedicated operational responsibilities, perfect for someone comfortable multitasking and taking ownership of recurring tasks, studio organization, and administrative follow-through.
Responsibilities
- Provide on-site management during assigned shifts, serving as a point of contact for Studio Support staff when the Studio Manager is off-site.
- Guide the Studio Support team, delegate daily tasks, and ensure opening, closing, cleaning, and operational checklists are completed consistently.
- Maintain the cleanliness, organization, aesthetic, and overall atmosphere of the studio, including storage areas and staff lounge.
- Monitor studio supplies, equipment, and maintenance needs, ensuring items are properly stocked, organized, and accessible.
- Assist with hiring, onboarding and hands-on training for new Studio Support team members, reinforcing studio standards and procedures.
- Identify and address routine operational issues, communicating concerns and outstanding needs to the Studio Manager.
- Assist with coordinating shift coverage when requested.
- Manage studio communications, including the Tribeca inbox, student inquiries, mail and packages, and signage, and escalate to the Studio Manager as needed.
- Keep studio operations organized and on track: records, checklists, lost-and-found, maintenance and supply requests, and regular updates to the Studio Manager.
- Greet, check in, and welcome students and guests, delivering thoughtful and elevated hospitality.
- Support teachers with Class preparation, breakdown, props, and student inquiries.
- Serve as a consistent and reliable point of contact for teachers, anticipating their needs, maintaining clear communication, and helping create a supportive, organized studio environment.
- Prepare and maintain the studio space, including mats, floors, mirrors, bathrooms, locker areas, and front desk.
- Maintain a thorough understanding of The Class method, schedule, memberships, packages, and retail offerings.
- Lead by example in creating a welcoming, inclusive, and supportive environment for students, teachers, and team members.
- Support retail operations, including sales, merchandising, inventory, and ship-from-studio fulfillment.
- Handle studio production and event support: equipment care, setup and breakdown, and on-site coordination for workshops, private Classes, and community activations.
Requirements
- Passionate about wellness and The Class methodology.
- Outgoing, friendly, approachable, and naturally hospitality-minded.
- Highly organized, detail-oriented, and reliable.
- Strong communication and interpersonal skills.
- Ability to guide and support a team while working collaboratively alongside others.
- Proactive, resourceful, and comfortable taking initiative.
- Ability to prioritize tasks and manage time effectively across both student-facing and administrative responsibilities.
- Prior customer service, hospitality, or sales experience required.
- Previous team lead or supervisory experience preferred.
- Experience in retail operations and driving sales is a plus.
- Familiarity with Mindbody, Homebase, Shopify, or similar systems preferred.
- Proficiency with computers and basic administrative software.
Skills
- Customer service
- Hospitality
- Sales
- Team leadership
- Communication
- Interpersonal skills
- Organization
- Detail-oriented
- Reliability
- Proactive
- Resourcefulness
- Time management
- Retail operations
- Mindbody
- Homebase
- Shopify
- Computer proficiency
- Administrative software proficiency
Location
- New York
Work Type
- In-person
- Part-time
Experience Level
- Previous team lead or supervisory experience preferred
Salary/Compensations
- $25.00 per hour
About the Company
- The Class is a global somatic movement and education platform founded by Taryn Toomey, with studios in New York and Los Angeles and a Digital Studio streaming to students in 78 countries.
- For fifteen years, we’ve been on a mission to ignite collective consciousness through individual practice.
- Headquartered in NYC, we are growing our passionate team in our TriBeca studio as we continue to expand the scale and positive impact of The Class for people around the world.
Equal Opportunity
- The Class is committed to providing equal employment opportunities to all employees and applicants.
- We do not discriminate based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
- This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, and training.