School Lettings Assistant/Customer Service Assistant at School Space | GB | Rezi

School Lettings Assistant/Customer Service Assistant at School Space

School Lettings Assistant/Customer Service Assistant

School Space · GB

1 weeks ago

School Lettings Assistant/Customer Service Assistant

School Space · GB

8 days ago
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About the Role

School Space partners with schools to rent out their facilities to the community in the evenings and weekends. This role is important for supporting our operation of over 70+ schools, ensuring customers receive great service and have all the help they need during their bookings.

Responsibilities

  • Opening and closing assigned local school/s in the evenings and weekends, acting as a key holder and remaining onsite throughout customer bookings.
  • Providing excellent customer service and communicating school updates to the operations team.
  • Performing necessary checks and tidying up after bookings.
  • Setting up and clearing away tables and chairs, including moving exam desk setups as needed.

Requirements

  • Experience in a customer service environment.
  • A flexible, organised, and timely approach to work.
  • Ability to provide feedback on operational effectiveness.
  • Confidence and strong communication skills.
  • Commitment to a social/community cause.
  • Must pass a clear enhanced DBS check.

Skills

  • Customer service
  • Organisation
  • Communication
  • Flexibility
  • Timeliness

Location

  • The Charter School Bermondsey, Keeton's Road, London, SE16 4EE

Work Type

  • Part time
  • Permanent
  • Evening
  • Weekend

Experience Level

  • Entry level

Salary/Compensations

  • £12.75 per hour

Benefits

  • Pension
  • Annual leave entitlement
  • Shift swapping flexibility
  • Satisfaction from helping community groups and schools thrive
  • Access to development opportunities

About the Company

  • School Space creates thriving schools at the centre of thriving communities by partnering with schools to rent out their facilities.
  • Our core values are Transparency, Positivity, Initiative, Community, Passion, Learning and Ownership.

Equal Opportunity

  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.