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About the Role
Provide reliable project and administrative coordination across sports, PE, and physical activity programs. This role ensures plans, data, communications, meetings, events, training, and financial processes are organized for effective program delivery and partner network support. It aims to create a unified experience for schools and partners by ensuring follow-through on requests and actions, and by providing practical systems and records for quick response to needs.
Responsibilities
- Maintain project plans, action logs, contact databases, document libraries, and program trackers.
- Respond to routine inquiries from schools, practitioners, community organizations, and delivery partners, and escalate complex issues.
- Coordinate meetings, training sessions, and network events, including managing invitations, materials, minutes, and follow-up actions.
- Collect monitoring information, verify completeness, and prepare routine summaries for program reporting.
- Support purchase orders, invoices, grants administration, and other financial controls.
- Format and proofread program documents, resources, and stakeholder communications.
- Assist in improving templates, workflows, and shared systems for better information accessibility.
Requirements
- Experience providing project, program, or administrative support in a busy team.
- High attention to detail and confidence in maintaining databases, spreadsheets, and structured records.
- Good written and verbal communication skills.
- Customer-focused approach.
- Proficiency in Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
- Ability to prioritize changing workloads, meet deadlines, and work collaboratively.
- Inclusive and collaborative demeanor with the confidence to build trust across various organizations.
- Organized and solutions-focused with the ability to manage competing priorities.
- Commitment to widening participation and reducing barriers to sport and physical activity for underserved groups.
- Comfortable traveling and working flexibly as required by program activities, events, or partner engagement.
Skills
- Project coordination
- Administrative support
- Database maintenance
- Spreadsheet management
- Record keeping
- Written communication
- Verbal communication
- Customer service
- Microsoft 365
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Teams
- Microsoft SharePoint
- Prioritization
- Time management
- Collaboration
- Financial administration
- Proofreading
Location
- London (GB80)
Work Type
- Hybrid working
Experience Level
- Experience providing project, programme or administrative support in a busy team.
Benefits
- Hybrid working policy
- Employee wellbeing hub
- Competitive recognition program ('You Matter')
- Single Private Medical Insurance cover
- Dental insurance
- Online GP service
- 25 days annual leave
- UK bank holidays
- Pension scheme with 5% of salary employer contribution
- Life assurance paying 4x annual salary
- Group Income Protection paying 66% of salary for up to 5 years
- Enhanced parental leave policies
- Enhanced maternity pay
- Enhanced paternity pay
- Enhanced adoption pay
- Enhanced shared parental pay
About the Company
- Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day.
- ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe.
- We believe in collaboration, mutual respect, open communication, and opportunity for growth.
- We are committed to creating an inclusive workplace where everyone can thrive.
- We embrace differences in ideas and identities.
- Our employees are empowered to share their expertise and collaborate to achieve personal and professional goals.
Equal Opportunity
- We are committed to creating a culture where we embrace our differences in ideas and identities.
- We are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge.
- Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.
- If an accommodation involving the use of AI is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com.
- We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.