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About the Role
This is an exciting and varied role within Sanctuary Supported Living, encompassing a full complement of business support functions. Your work will directly enable frontline staff to focus on customers by providing essential administrative support.
Responsibilities
- Perform various administrative duties to enable frontline staff to focus on customers.
- Manage own workload and review requested tasks from schemes.
- Work through tasks in a co-ordinated approach and manner.
- Communicate with team members across various regions to ensure consistently high standards.
- Support other areas of the team when required.
Requirements
- Ideally have an administrative background.
- Highly organised with a proven history of managing and prioritizing a varied workload.
- Must have the right to work in the UK.
- Must pass safeguarding and pre-employment checks, including criminal records and overseas police checks if needed.
Skills
- Experience of working in a similar role within a supported living or customer service setting is advantageous.
- NVQ2 in Business and Administration or similar, or willingness to work towards, is desirable.
- Knowledge and experience of using SAP and other internal systems is desirable.
- Excellent communication, interpersonal, and leadership skills.
- Good level of experience and knowledge with Microsoft Office systems including Word, Excel, PowerPoint, and Outlook.
Location
- Blackwall Reach Office, 9 Webber Path, London, E14 0FZ
Work Type
- 37.5 hours per week
Education Level
- NVQ2 in Business and Administration or similar, or willing to work towards is desirable
Salary/Compensations
- £29,279 per annum
Benefits
- 33 days’ annual leave pro rata (rising to 38, including bank holidays)
- Occupational sick pay linked to length of service
- Contributory pension scheme
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments
- Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Parental leave arrangements
- Annual leave purchase scheme
- Company-funded training and ongoing career development opportunities
- Flexible working options
- Exclusive retail discounts
- Cycle to Work scheme
- Salary sacrifice arrangements
About the Company
- Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Equal Opportunity
- Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy.
- We encourage and welcome applications from people from diverse backgrounds to support this mission.
- We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
- We’re committed to being a diverse and inclusive organisation where everyone can thrive.
- We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.