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About the Role

Provide patient support to ensure compliance with care, coordinate services, and act as a navigator and advocate to help patients access necessary services. Schedule and follow up on missed appointments, addressing barriers to care and providing patient education.

Responsibilities

Provide support to patients to ensure compliance with care.
Coordinate services and function as navigator and advocate in assisting patients to access services.
Coordinate follow-up with patients for missed clinical appointments and work with them to overcome barriers to care.
Ensure that appointments are scheduled and kept.
Provide patient education appropriate to the needs of patients.

Requirements

High School diploma or equivalent required.
Healthcare education, certification, and/or training required.
Outreach or customer service experience required.
Occasionally required to stand; walk; sit; use hands to finger, handle objects; controls, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell.
Must occasionally lift up to 15 pounds.
Specific vision abilities required include close vision, distance and color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Type

Part-time
20 hours per week

Education Level

High School diploma or equivalent
Healthcare education, certification, and/or training