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About the Role
Charles Tyrwhitt is seeking a Sales Supervisor for their newest store location at Belmont Park Village in Elmont, NY. This role is crucial in supporting the store team and ensuring operational excellence.
Responsibilities
- Motivate, coach, and develop store teams to exceed KPIs, sales targets, and results.
- Manage the day-to-day running of the store, including team support, deployment, training, handling communications, cash handling, security, and opening/closing procedures.
- Initiate actions to enhance the selling skills of the team.
- Deliver and drive the team to meet Charles Tyrwhitt's customer service expectations through expert product knowledge and staying updated on ranges and promotions.
- Utilize and encourage colleagues to use all store, business, and staff training tools, including commercial reports, VM directives, and standards.
Requirements
- Customer Service experience is essential, preferably in a premium retail environment.
- Previous retail leadership experience is required.
- Must have work authorization to work in person within the United States.
Skills
- Sales
- Coaching
- Team Development
- Customer Service
- Product Knowledge
- Visual Merchandising
Location
- Elmont, NY
Work Type
- Onsite
- Full-time
Experience Level
- Retail Leadership Experience Required
Salary/Compensations
- $20-$22 per hour
Benefits
- Quarterly bonus based on team sales performance
- Uniform allowance from day one
- 401K with 5% company match
- Vision/dental/medical insurances for self and family with company contribution
- Generous PTO allowance
- PayActiv partnership for early wage access
About the Company
- Charles Tyrwhitt is a privately-owned business focused on making it easy for men to dress well, offering a full wardrobe of stylish solutions.
- The company started with a focus on high-quality shirts and has expanded to cover all wardrobe needs.
- Charles Tyrwhitt has a strong presence in the UK, US (with retail stores in 7 states and a New York head office), Europe, and Australia.
- Recognized as a carbon-neutral retailer since 2022, committed to sustainability.
- Tyrwhitteers are described as a diverse, passionate, and entrepreneurial group fostering a fun, engaging, and rewarding culture based on the 3 BE-liefs: 'BE the BOSS', 'BE the CUSTOMER', and 'BE the BEST'.