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About the Role
We are seeking a People Partner to join our Partnerships team. This role involves collaborating closely with the team and the Head of People Partnerships to support all aspects of the People Agenda. You will provide consultative advice to leadership, offer tailored coaching, drive positive change, and manage complex Employee Relations matters for the departments you support. Additionally, you will contribute to company-wide people initiatives such as learning and development, employee engagement, and performance management.
Responsibilities
- Partner with business areas to align their people strategies with departmental goals, acting as a trusted, expert advisor.
- Support key company-wide programs like the Talent Review Cycle and Talent Check-ins, including data collation and integrity, fostering a culture of high performance and growth.
- Manage employee relations, providing expert support and recommending appropriate actions for queries or problems.
- Proactively review data to identify employee relations trends and suggest solutions, coaching Managers to address issues early.
- Collaborate with client groups on engagement data, supporting positive advancement and wider company initiatives.
- Review engagement over time and conduct 121s and group forums during onboarding and exit points.
- Provide tailored coaching to upskill leaders.
- Deliver tangible impact to business areas, focusing on metrics such as regretted attrition, engagement scores, organizational health, and performance.
- Create and deliver Learning and Development initiatives to enhance organizational skills.
- Ideate and execute key workstreams and projects within the People Roadmap, both autonomously and collaboratively.
- Act as a valuable support and subject matter expert to various teams within the People department, addressing queries and challenges.
Requirements
- 2+ years of experience in a People Partner role within a fast-growth, technology-led organization, ideally supporting multiple geographies.
- Hands-on experience managing complex employee relations and case management.
- Knowledge of UK and US employment laws and regulations.
- Great attention to detail.
- Passion for delivering great customer experience.
- Ability to spot opportunities to improve processes.
- Experience in handling sensitive matters with tact and diplomacy.
- Comfortable having difficult conversations.
- Ability to work professionally and discreetly with sensitive information.
- Strong interpersonal and stakeholder management skills.
- Ability to explain requirements and processes effectively.
- Ability to gain stakeholder buy-in.
- Ability to build strong relationships based on trust and confidence.
- Ability to influence.
Skills
- Executive Coaching (advantageous, not essential)
- Employee Relations
- Case Management
- UK Employment Law
- US Employment Law
- Stakeholder Management
- Coaching
- Learning and Development
- Employee Engagement
- Performance Management
Location
- Multiple Geographies
Work Type
- Full-time
Experience Level
- 2+ years
Benefits
- Meaningful equity
- Comprehensive health insurance
- Mental health support
- Paid one-month sabbatical after four years
- Learning & development platform
- Pension or retirement contributions
- Location-specific leave entitlements
About the Company
- Cleo is building the world's first AI financial assistant that understands your money and helps you improve your financial habits.
- The company is profitable, fast-growing, and a unicorn with over $300M in ARR.
- Cleo has millions of users who feel differently about their money.
- Cleo values original thinkers who challenge the status quo, move fast, and prioritize good work.
- Cleo's mission is to change the world's relationship with money.
- Cleo aims to build a brilliant, genuinely diverse team.
Equal Opportunity
- Cleo runs a fair and transparent recruitment process in which every candidate is considered on their merits.
- Cleo is glad to make reasonable adjustments at any stage of the process.
- AI-assisted tools may be used during the recruitment process to support the team, but all applications are reviewed by a Cleo employee thoroughly.