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About the Role
Discover a path without limits at Meliá, where countless opportunities for professional and personal growth await. Embark on a journey that takes you through different countries and makes you part of our large global family.
Responsibilities
- Creation of individually tailored offers
- Booking of events and groups in the hotel booking system and CRM
- Presentation of the hotel through property tours
- Preparation of documents and necessary information for appointments and meetings
- Conducting follow-up and complaint handling
- Detailed knowledge of products and all possibilities to meet guest requests
Requirements
- Experience in the group reservation, event, or MICE industry with experience in planning, coordinating, and selling
- Experience in the event and conference industry, hotel event department, and/or group reservation department is advantageous
- Good written and spoken German and English skills; further languages are an advantage
- Strong communication and sales skills
- Organizational talent, structured work, and problem-solving skills
- Initial IT skills: Hotel program Opera Cloud, MS Office (365) are advantageous
- Enthusiastic and creative demeanor combined with commitment, flexibility, and high self-motivation
Skills
- Planning
- Coordinating
- Selling
- Communication
- Sales talent
- Organization
- Structured work
- Problem-solving
- IT skills
- Opera Cloud
- MS Office (365)
- Enthusiasm
- Creativity
- Commitment
- Flexibility
- Self-motivation
Location
- Berlin
Work Type
- Full-time
Experience Level
- Entry-level
- Experienced
Salary/Compensations
- €34,932 - €36,696 gross annual salary (depending on qualifications)
Benefits
- 30 vacation days per year
- Company covers the cost of the Deutschland-Ticket
- Discounted rates at all Meliá Hotels International hotels and resorts worldwide, including for relatives and friends
- 30% discount on food and beverages at all Meliá Hotels International hotels and resorts worldwide
- Supportive and respectful team environment
- Structured onboarding and support
- Internal and external training opportunities
- Internal career advancement opportunities
- Free tea, coffee, and cold drinks
- Free, fresh full meals in the employee canteen
- Free work clothing and cleaning service for work and private business attire
- Regular team events and parties
- Regular health days and discounts on gym memberships
- Attractive employee discounts on clothing, car rentals, and more from over 600 brands
- Referral bonus of €1,000 through the 'Inspiring Friends' program
About the Company
- Meliá Hotels International is committed to equal opportunities between men and women in the workplace.
- We promote a corporate culture that advocates for effective equality and raises awareness for the need for collective and global action.
- We foster our commitment to equality and diversity, avoiding any type of discrimination.
- We believe that diversity and inclusion among our employees are essential for our success as a global company.
- We are committed to the sustainable growth of our industry through a great, socially responsible human team.
- Our motto is 'On the path to a sustainable future, starting from a responsible present'.
Equal Opportunity
- Meliá Hotels International is committed to equal opportunities between men and women in the workplace, with the support of management and the principles in its HR policies.
- We raise awareness throughout the workforce for a corporate culture that advocates for effective equality and raises awareness for the need for collective and global action.
- We foster our commitment to equality and diversity, avoiding any type of discrimination, especially regarding disability, origin, religion, gender, or age.
- We believe that diversity and inclusion among our employees are essential for our success as a global company.