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About the Role

Join ALPADIA’s team to make summer 2027 an unbelievable experience! We are looking for highly motivated people who can engage and inspire young students, and who are looking for an enriching and educational experience themselves.

Responsibilities

Safeguard and promote the wellbeing of all students.
Liaise with taxi drivers/firms to ensure timely airport/train station meetups.
Ensure students are met at the arrivals gate on Sundays and accompanied to the vehicle.
Ensure students are accompanied at all times after reaching their departure point on Saturdays.
Assist students with Saturday check-in and escort them to the departures gate, liaising with airline/airport staff.
Assist Unaccompanied Minors with check-in/arrival procedures and ensure safe handover to airport staff.
Assist students with luggage if necessary.
Communicate professionally with taxi drivers/firms to arrange suitable pick up and drop off points.
Monitor all arrivals and departures, liaising with the Transfer Manager and transport partners to manage flight delays or other issues.
Study the transfer schedule in advance, highlighting any discrepancies or concerns.
Adhere to predicted working hours and liaise with the Transfer Manager regarding any necessary variations.
Represent ALPADIA professionally, working with the Transfer Manager to predict, highlight, and resolve issues.

Requirements

Excellent organisational and problem-solving skills.
Reliable, responsible, and punctual.
Open-minded and hospitable personality.
Flexible and available during weekends.
Commitment to delivering exceptional customer service.
Ability to work as part of a team.
Ability to work under pressure.
Friendly and personable communication skills.
Flexibility and adaptability to change.
Experience working at airports or train stations in a similar capacity (desirable).
Experience working with juniors (desirable).
Microsoft Excel skills (desirable).
Fluency in more than one language (desirable).
First Aid training and Safeguarding training (desirable).
Must provide/undergo an Enhanced DBS check, 3x referee details, and overseas certificates where applicable.

Skills

Organisational skills
Problem-solving skills
Customer service
Teamwork
Communication skills
Flexibility
Adaptability
Microsoft Excel
Multilingualism
First Aid
Safeguarding

Location

London-Heathrow

Work Type

Weekends
Non-residential

Experience Level

Entry level

Salary/Compensations

Competitive salary

Benefits

Role training
Opportunity to learn new skills
Unforgettable experience in a dynamic atmosphere
International working environment
Attractive bonus options for returners
Possibility of career progression

About the Company

Alpadia's mission is to encourage language development through immersion and to expand the horizons of our students and staff.
Alpadia employment reflects values of integrity, support, diversity, knowledge growth, and opportunity.
In 2026, Alpadia welcomed 64 different student nationalities to the UK, creating a diverse working environment.

Equal Opportunity

At Alpadia Language Schools, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all.
We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.
Disabled applicants may request consideration under the Guaranteed Interview Scheme (GIS).